Supply chain's most complete AI productivity platform.
Augie isn't a chatbot wrapped around a model. It's an AI teammate built on four layers of intelligence that let it do the work, not just talk about it.
FOUR LAYERS OF INTELLIGENCE
Most AI gives you a model. Some give you a workflow. Augie gives you an AI teammate.
Meet Augie, your AI teammate for supply chain. It reads inboxes, responds to customers, weighs rates, and manages the work from order to cash — the work most AI agents can only do one task at a time.
Layer 01
FUNDAMENTAL SKILLS
Read. Write. Call. Listen. Act.
Augie operates across every channel that supply chain runs on and across every system in your stack.
No silos. No gaps. One AI teammate, everywhere.
Picks up. Calls out.
Inbound and outbound — shippers, carriers, facilities, and customers. Handles phone trees, voicemails, and appointments. 24/7.
Voice
Every messaging interface.
Works in Teams, Slack, SMS, and more. Answers, takes instruction, surfaces context where reps already work.
Chat
Reads. Replies. Routes.
Monitors inboxes, parses documents and attachments, and replies in your voice. Works with whatever format a customer sends.
Drivers actually answer.
SMS and Telegram for check calls, updates, and POD requests. Meets drivers where they already are — no app, no portal.
Text
Layer 02
WORKFLOWS
Built for supply chain's realities. Tailored to yours.
Production workflows ship out of the box, tuned on billions in freight under management. Need something specific to your operation? Build it in plain English with the Custom Workflow Builder.
No messy flowcharts. No engineering resources.
Workflows that ship live, day one.
Tuned across hundreds of brokerages, carriers, and distributors. Continuously improved for you by our team.
Your SOP. In plain English.
Write your SOP in plain English and Augie executes it step by step — verifying credentials, checking insurance, and flagging the exceptions that need a human.
SOP
Carrier vetting
authoring v3
#
When a new carrier reaches out
Done
Verify MC and DOT against FMCSA
Done
Check insurance is on file and current
Done
If safety rating is conditional, flag for rep
Done
Authoring
Layer 03
KNOWLEDGE
What your team knows, Augie never forgets.
Every Augie workflow learns as it runs. Customer preferences persist. Patterns are captured.
Augie adapts and tailors to your specific operations.
CORE KNOWLEDGE
Included with every workflow
The memory inside the work.
Every Augie workflow learns as it runs, and patterns across loads compound. There's no separate product to buy — core Knowledge is the foundation that makes your workflows smarter the longer they run.
Captures SOPs from rep corrections
Scoped to the workflow it powers
Learns lane, carrier, and facility patterns
Remembers customer preferences
KNOWLEDGE HUB
Paid SKU · all customers
A shared brain for the whole team.
Unifies structured data (TMS, ERP, data lake), unstructured docs (SOPs, PDFs, contracts), and institutional knowledge from real conversations into one governed knowledge layer. Embedded in your TMS, Slack, Teams, Zoom, and email — so the right answer shows up where work already happens.
Ingests structured + unstructured sources
Captures key operator knowledge
Role, row, and column-level permissions
TMS, Slack, Teams, G Chat, email, SMS
Powers Augie to act on knowledge — not just retrieve it
Layer 04
JUDGEMENT
Decisions, not just actions.
Augie doesn't just follow scripts. It weighs your rules, load signals, customer context, and live market data, then decides, keeping your operators in the loop.
Patterns get recognized. Tradeoffs get weighed.
Decisions get made and explained.
Rules
input 01
Your guardrails. Hard constraints Augie never crosses.
ON
L-41,283
Margin floor
15%
18%
Carrier list
Carrier B
Walmart SLA
POD < 4hr
Signals
input 02
What's happening on this load, right now.
ON
L-41,283
Lane capacity
Loose
On-time (50)
96%
Dwell flags
None
Dwell flags
Clear
Context
input 03
Who this customer is. What they care about.
ON
L-41,283
Customer
Walmart
Preferred fleet
3 carriers
History w/ B
4 / 4 on time
Lane priority
↑ High
Market data
input 04
The live market — not last quarter's average.
ON
L-41,283
Spot avg
$2,330
Carrier B
$1,985
Position
15% under
Tender accept
↑ trending
Built to integrate.
Certified to protect.
INTEGRATIONS
Works wherever your team works
No ripping and replacing. Augie integrates across every system and channel: ERP, TMS, email, voice, messaging, and more.
SECURITY & COMPLIANCE
Enterprise-grade security and governance.
Trusted by enterprise freight and distribution teams to run critical workflows every day.
