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Workflow Builder

Turn your operations playbook into scalable workflows.

Augie runs on your existing SOPs, blending structured rules with intelligent reasoning to scale supply chain workflows.

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Trusted by leading supply chain companies like:

The problem with plug-and-play workflows: they sound great until they break.

You have to predict every edge case upfront

Deterministic workflows only handle what you program. Every unexpected exception creates a new headache.

They’re impossible to manage

Visual builders look simple — until they aren’t. A few exceptions turn into tangled flowcharts only engineers  can untangle.

They execute logic — but don’t understand context

“If X, then Y” works in theory. But when a dispatcher says “around 8-ish,” rigid logic doesn’t know what to do.

With Augment,
Determinism meets intelligence.

Most AI workflow builders force you to choose between rigid automation or nothing at all. Augment blends structured rules with intelligent reasoning, delivering precision for critical steps and flexibility for real-world exceptions.

Rules

Some steps must run exactly the same every time — TMS data validation, system updates, escalations. These are coded rules. No interpretation. No variation.

Reasoning

Real conversations are unpredictable: vague answers, off-topic replies, unexpected issues. Augie reasons through them in real time, like your best operator.

Reasoning

Real conversations are unpredictable: vague answers, off-topic replies, unexpected issues. Augie reasons through them in real time, like your best operator.

Precision and judgment in
the same workflow.

At every step, Augie decides whether to follow a rule or reason through it.

More conversation. Less configuration.

Just describe what you need, and Augie figures out the rest.

Build or change a workflow the way you'd explain it to a colleague.

Other platforms make you edit a flowchart. We let you talk to someone instead.

Talk to your teammate

Want to change an escalation rule? Just tell Augie. It understands the full context of your workflows and makes the change for you. No navigating boxes, no tracing connections, no wondering what you'll break.

See exactly what changed

Augie shows you exactly what changed and what it affects, side by side. You review and approve before anything goes live.

Test before you ship

Before any change goes live, Augie simulates it against real scenarios. See the distribution of outcomes across your loads so you know exactly what to expect.

Faster changes, better results

Changes that used to take days of engineering now happen in minutes. Tell Augie what you need, review the update, and go live.

Build or change a workflow the way you'd explain it to a colleague.

Other platforms make you edit a flowchart. We let you talk to someone instead.

The right tool for each part of the job

Empower your workflows from end to end without compromising on speed, context, or quality.

Traditional

Traditional AI Workflow Builders

Creating a workflow

Map out every possible path in a visual builder from scratch.

Editing & versioning

Navigate a 200+ box flowchart. Hidden logic means one change can silently break downstream.

Handling real conversations

Only handles responses you've already mapped.

Adaptability

Precise on mapped paths, but misses everything else.

Testing

No way to simulate unexpected scenarios before going live.

Readability

Looks simple at first. But past 10 steps, only engineers can manage it.

Augment

Describe what should happen in plain English, and Augie builds it.

Simple describe the change and preview exactly what will change before it goes live.

Reasons through the unexpected using your instructions.

Rules blended with reasoning, so nothing gets missed.

Simulate changes against real scenarios before deploying.

Written in plain language your ops team already understands.

Case study: Turning Track & Trace SOPs into scalable workflows

A standard Track & Trace process, now an intelligent, scalable workflow. Augie calls carriers, confirms ETAs, handles breakdowns, and updates TMS automatically.

What the workflow does