Security

Enterprise grade security and privacy

Trust is core to our mission at Augment. We are committed to the privacy and security of our customers’ data, processes, and knowledge.

You own and control your data

You own your inputs and outputs (where allowed by law)
You control how long your data is retained (Enterprise)
We explicitly ask all LLMs we use to exclude all of our data
Flow and access logs available in privileged AWS account
Strict access controls using role based permissions
Enterprise level authentication through SAML/SSO

Compliance

AES 256

VPC + NAT

AWS

MDM

24/7/365

SOC 2 Type II

AES-256

Data encryption at rest (AES-256) and in transit between our customers and us, and between us and our service providers (TLS 1.2+).

The hard drives on all Augment-managed computers are encrypted at rest.

AES 256

VPC + NAT

AWS

MDM

24/7/365

SOC 2 Type II

AES-256

Data encryption at rest (AES-256) and in transit between our customers and us, and between us and our service providers (TLS 1.2+).

The hard drives on all Augment-managed computers are encrypted at rest.

Explore the Trust Center

Explore the
Trust Center

Our commitment to data privacy and security is embedded in every part of our business. Use the Trust Center (SafeBase) to learn about our security posture and request access to our security documentation.

Explore the Trust Center

Our commitment to data privacy and security is embedded in every part of our business. Use the Trust Center (SafeBase) to learn about our security posture and request access to our security documentation.

Explore the
Trust Center

Our commitment to data privacy and security is embedded in every part of our business. Use the Trust Center (SafeBase) to learn about our security posture and request access to our security documentation.

Frequently asked questions

About Augie

Business impact & ROI

Implementation & integration

Data security & privacy

Is Augment SOC 2 Type II compliant?
Is my data encrypted?
How does Augment control access to my data?
How does Augment comply with privacy laws?
What steps does Augment take to secure its infrastructure and protect my data?
How does Augment manage third-party vendors?
How does Augment manage code changes and security?

Frequently asked questions

About Augie

Business impact & ROI

Implementation & integration

Data security & privacy

How is Augie different from voice agents or email agents?
What can Augie do today?
What type of companies is Augie a good fit for?
Can I start with a few workflows, or do I need to use Augie for everything?
Can I build custom workflows for Augie to execute?
How can I align Augie to my brand?
Does my team have to train Augie? How does Augie learn our SOPs?
What is Knowledge Hub?
Does my team need to learn new tools to work with Augie?
What languages can Augie understand and communicate with?

Meet Augie, the AI teammate built for supply chain.

Augie handles the daily grind so your operators can focus on service and scale.

Meet Augie, the AI teammate built for supply chain.

Augie handles the daily grind so your operators can focus on service and scale.