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Security
Enterprise grade security and privacy
Trust is core to our mission at Augment. We are committed to the privacy and security of our customers’ data, processes, and knowledge.
You own and control your data
You own your inputs and outputs (where allowed by law)
You control how long your data is retained (Enterprise)
We explicitly ask all LLMs we use to exclude all of our data
Flow and access logs available in privileged AWS account
Strict access controls using role based permissions
Enterprise level authentication through SAML/SSO
Compliance
AES 256
VPC + NAT
AWS
MDM
24/7/365
SOC 2 TYPE II
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AES-256
Data encryption at rest (AES-256) and in transit between our customers and us, and between us and our service providers (TLS 1.2+).
The hard drives on all Augment-managed laptops are encrypted at rest.
AES 256
VPC + NAT
AWS
MDM
24/7/365
SOC 2 TYPE II
AES-256
Data encryption at rest (AES-256) and in transit between our customers and us, and between us and our service providers (TLS 1.2+).
The hard drives on all Augment-managed laptops are encrypted at rest.
Explore the Trust Center
Explore the
Trust Center
Our commitment to data privacy and security is embedded in every part of our business. Use the Trust Center (SafeBase) to learn about our security posture and request access to our security documentation.
Explore the Trust Center
Our commitment to data privacy and security is embedded in every part of our business. Use the Trust Center (SafeBase) to learn about our security posture and request access to our security documentation.
Explore the
Trust Center
Our commitment to data privacy and security is embedded in every part of our business. Use the Trust Center (SafeBase) to learn about our security posture and request access to our security documentation.
Frequently asked questions
About Augie
Business impact & ROI
Implementation & integration
Data security & privacy
Is my data encrypted by Augment?
How does Augment control access to my data?
How does Augment ensure compliance with privacy laws?
What steps does Augment take to secure its infrastructure?
What security measures does Augment use to protect my data?
How does Augment manage third-party vendors?
How does Augment manage code changes and security?
Frequently asked questions
About Augie
Business impact & ROI
Implementation & integration
Data security & privacy
How is Augie different from voice agents or email agents?
What are some of the business tasks Augie can do today?
What type of companies is Augie a good fit for today?
Can I use Augie for a few tasks or do I need to use it for everything?
How customizable is Augie? Can we change its name? Can employees choose between different styles of Augie?
Does my team have to train Augie? How does Augie learn our SOPs?
Can Augie work concurrently across hundreds or thousands of shipments?
What kind of knowledge does Augie build over time?
What systems/tools my team need to learn new systems to work with Augie?
What languages can Augie understand and communicate with?
AI teammate
for logistics
Handles the tedious so you can focus on what matters
AI teammate
for logistics
Handles the tedious so you can focus on what matters
Resources
Security
An AI teammate that sees every instruction through to completion.
Play
Resources
Security
An AI teammate that sees every instruction through to completion.
Play
Resources
Security
An AI teammate that sees every instruction through to completion.
Play
Resources
Security
An AI teammate that sees every instruction through to completion.
Play