Your 24/7 carrier sales assistant, fully automated.
Augie handles every aspect of your carrier sales journey, from inbound inquiries to outbound sourcing, so your reps can focus on relationships, not repetitive tasks.
One platform, every carrier workflow.
Nothing slips
through the cracks.
Full visibility into every call, email, and trucklist interaction. Recordings, transcripts, and bid history are captured in one place so nobody has to chase down an update.
Fraud Detection
Every inbound is checked against Highway fraud signals. Identity spoofing and bad actors are flagged before load details are ever shared.
Carrier Verification
Instant MC/DOT checks via your TMS and Highway confirm carrier status and compliance requirements automatically.
Load Requirement Checks
Augie confirms carriers can meet every accessorial and equipment requirement before collecting a bid.
Rate Negotiation
Configurable negotiation logic helps secure better margins with intelligent countering based on your brokerage's rules and max rates.
End-to-End Booking
From bid to rate confirmation, Augie collects truck and driver info, gets rep approval, books the load, and sends the rate con automatically.
Carrier Matching
Augie identifies the best-fit carriers for every uncovered load, prioritizing by deadhead, lane history, and capacity.
Trucklist Ingestion
Every trucklist from emails, CSVs, and spreadsheets is captured into your TMS so no truck capacity goes to waste.
TMS Bid Logging
Every bid from calls and emails is automatically logged into your TMS. Zero manual data entry for your reps.
"The fraud detection and efficiency unlock is critical - you're disqualifying a lot of inbound calls and emails before they even get to the rep. That is a huge deal."
Cameron Ramsdell
CEO, Armstrong
Frequently asked questions
Does Augie replace our carrier reps?
No. Augie handles the high-volume, repetitive tasks that consume rep time — inbound calls, emails, and trucklist ingestion — so your team can focus on relationships and booking decisions. Reps stay in the loop on every qualified bid and retain full control over the process.
Can we configure the workflow to match our process?
Yes. Augie is fully configurable at the brokerage level, including carrier eligibility rules, rate negotiation logic, active workflows, and rep notification routing. Every brokerage operates differently, and Augie adapts to how yours works.
What TMS and tools does Augie integrate with?
Augie integrates with your existing TMS for load lookup, carrier status checks, and bid logging. It also connects with Highway for carrier verification and fraud detection, and delivers rep notifications via Google Chat, Slack, or Microsoft Teams.
How does Augie handle fraud and carrier verification?
Every inbound call and email is checked against carrier eligibility rules in your TMS and Highway's fraud data. Augie flags identity spoofing and suspicious email addresses before any load details are shared with the carrier.
How quickly can we get started?
Most brokerages go live with inbound carrier calls or emails within a few weeks. Augie uses a phased rollout to validate each step before expanding, so you see impact quickly without disrupting existing operations.
How does AI carrier selection work?
Traditional carrier selection is a series of manual steps — a rep receives an inbound call or email, looks up the load, checks whether the carrier is approved, confirms they can meet the requirements, negotiates a rate, and logs the outcome. Augie automates every one of these steps using a combination of LLMs, real-time integrations with your TMS and third-party tools like Highway, and configurable logic specific to your operations. When a carrier reaches out, Augie identifies the intent, pulls the relevant load and carrier data, runs eligibility and fraud checks in parallel, and conducts the back-and-forth to collect a bid.
What happens when a carrier wants to speak to a human?
Augie supports live call transfer to the responsible carrier rep whenever needed. For qualified calls, Augie briefs the rep with a real-time summary — carrier identity, status, load details, and the rate offered — before connecting. If the rep is unavailable, Augie lets the carrier know they'll receive a callback shortly and logs everything for follow-up.
