Augie has a new capability: the power to preview and validate SOP changes before they go live. Teams can now turn real interactions into structured tests, making updates safer, faster, and more reliable.

Augie now enforces SOP Guardrails, allowing teams to write simple, plain-text rules in their SOPs that automatically prevent unwanted actions—like duplicate calls or unverified emails—before they happen.

Augie can now execute browser tasks—automating web-based actions like navigating, extracting data, or submitting forms—directly within SOPs.

Drivers can now text Augie back with photos, PDFs, or other documents—and Augie will act on them automatically.

Augie can now has 5 new personas, giving your team and your partners a more dynamic, human-centered experience during outbound calls.

We’ve added version history and editor visibility to every SOP document.

We’ve launched a new Track & Trace workflow for a large brokerage that now enables daily driver contact.

We've upgraded how Augie interprets driver-reported locations during check-in calls.