Werner® selects Augment to power AI-driven load building. Learn more →

Werner® selects Augment to power AI-driven load building. Learn more →

Werner® selects Augment to power AI-driven load building. Learn more →

Werner® selects Augment to power AI-driven load building. Learn more →

AI for FTL Carriers
AI for FTL Carriers

Run more trucks, not more busywork.

Augie is the AI teammate helping FTL carriers with the daily grind, freeing operators to focus on drivers and customers.

	Truck at dusk with a chat overlay: a shipper emails a load tender and Augie replies to confirm the delivery window.
	Truck at dusk with a chat overlay: a shipper emails a load tender and Augie replies to confirm the delivery window.

Trusted by leading full truckload carriers:

  • Werner Enterprises logo
  • Schneider logo
  • Covenant logo
  • CRST logo
  • Hirschbach Motor Lines logo
  • Penske

Trusted by leading full truckload carriers:

  • Werner Enterprises logo
  • Schneider logo
  • Covenant logo
  • CRST logo
  • Hirschbach Motor Lines logo
  • Penske

Meet Augie, the AI teammate that protects
margin for growing fleets.

Meet Augie, the AI teammate that protects
margin for growing fleets.

Meet Augie, the AI teammate that protects margin for growing fleets.

Network diagram of shipments connected to a central truck, showing more freight handled without adding staff.

Grow the fleet, not the back office

Order entry runs inside your TMS on its own, so adding trucks stops meaning adding headcount just to handle data-entry.

Network diagram of shipments connected to a central truck, showing more freight handled without adding staff.

Grow the fleet, not the back office

Order entry runs inside your TMS on its own, so adding trucks stops meaning adding headcount just to handle data-entry.

Carrier bids ranked against a $2,800 target, with SilverStream Freight responding lowest at $2,500.

Keep cost-to-serve flat as volume grows

Every load Augie builds or books is one your back office didn't have to staff for, holding cost-to-serve down as freight grows.

Carrier bids ranked against a $2,800 target, with SilverStream Freight responding lowest at $2,500.

Keep cost-to-serve flat as volume grows

Every load Augie builds or books is one your back office didn't have to staff for, holding cost-to-serve down as freight grows.

Augie sources outbound for an uncovered load: calling matching carriers, negotiating the bid, and handing off to a rep.

Turn backhaul capacity into booked revenue

Open capacity gets matched and offered to your brokerage relationships automatically, turning empty miles into booked freight.

Augie sources outbound for an uncovered load: calling matching carriers, negotiating the bid, and handing off to a rep.

Turn backhaul capacity into booked revenue

Open capacity gets matched and offered to your brokerage relationships automatically, turning empty miles into booked freight.

Augie supports your carrier desk from dispatch to delivery.

Augie works across the full load lifecycle — the same context, the same guardrails, the same audit trail — from dispatch to delivery.

Quoting

Order Entry

Capacity & Demand Matching

Appointment Scheduling

Customer Service

Quoting

Augie answers inbound quote requests against your rate tables and lane history, so reps respond in minutes instead of digging through spreadsheets. Reps stay in control of pricing exceptions and can adjust before a quote goes out.

Incoming load tender email and Augie's reply asking the shipper to confirm the delivery window before building the load.

Order Entry

Augie extracts shipper, stops, references, equipment, and appointment details from the tender and writes the order into your TMS, learning from every rep correction so accuracy climbs with volume instead of staying flat.

Capacity & Demand Matching

Plug in your backhaul or overflow capacity, and Augie matches it continuously against your own brokerage partners — reaching out to the right carrier rep the moment a truck and a load line up.

Appointment Scheduling

Augie books and confirms pickup and delivery appointments directly with facilities, so reps aren't on hold waiting for a dock time.

Track & Trace

Augie pulls status updates directly from carriers and ELDs, so reps see where a load is without making a check call.

Customer Service

Augie fields the volume of customer questions that don't need a person, and hands off anything that does with full context attached.

Document Collection

Every document gets requested, tracked, and matched to its load automatically, closing the gap between delivery and a billable load.

Invoice Audit

Augie checks every invoice against the rate confirmation before it reaches AP, catching mismatches instead of letting them through.

AP Inbox

Augie reads incoming accounts payable inquiries, matches it to the right load and invoice, and answers questions autonomously.

Quoting

Order Entry

Capacity & Demand Matching

Appointment Scheduling

Customer Service

Quoting

Augie answers inbound quote requests against your rate tables and lane history, so reps respond in minutes instead of digging through spreadsheets. Reps stay in control of pricing exceptions and can adjust before a quote goes out.

Incoming load tender email and Augie's reply asking the shipper to confirm the delivery window before building the load.

Order Entry

Augie extracts shipper, stops, references, equipment, and appointment details from the tender and writes the order into your TMS, learning from every rep correction so accuracy climbs with volume instead of staying flat.

Capacity & Demand Matching

Plug in your backhaul or overflow capacity, and Augie matches it continuously against your own brokerage partners — reaching out to the right carrier rep the moment a truck and a load line up.

Appointment Scheduling

Augie books and confirms pickup and delivery appointments directly with facilities, so reps aren't on hold waiting for a dock time.

Track & Trace

Augie pulls status updates directly from carriers and ELDs, so reps see where a load is without making a check call.

Customer Service

Augie fields the volume of customer questions that don't need a person, and hands off anything that does with full context attached.

Document Collection

Every document gets requested, tracked, and matched to its load automatically, closing the gap between delivery and a billable load.

Invoice Audit

Augie checks every invoice against the rate confirmation before it reaches AP, catching mismatches instead of letting them through.

AP Inbox

Augie reads incoming accounts payable inquiries, matches it to the right load and invoice, and answers questions autonomously.

Quoting

Order Entry

Capacity & Demand Matching

Appointment Scheduling

Customer Service

Quoting

Augie answers inbound quote requests against your rate tables and lane history, so reps respond in minutes instead of digging through spreadsheets. Reps stay in control of pricing exceptions and can adjust before a quote goes out.

Incoming load tender email and Augie's reply asking the shipper to confirm the delivery window before building the load.

Order Entry

Augie extracts shipper, stops, references, equipment, and appointment details from the tender and writes the order into your TMS, learning from every rep correction so accuracy climbs with volume instead of staying flat.

Capacity & Demand Matching

Plug in your backhaul or overflow capacity, and Augie matches it continuously against your own brokerage partners — reaching out to the right carrier rep the moment a truck and a load line up.

Appointment Scheduling

Augie books and confirms pickup and delivery appointments directly with facilities, so reps aren't on hold waiting for a dock time.

Track & Trace

Augie pulls status updates directly from carriers and ELDs, so reps see where a load is without making a check call.

Customer Service

Augie fields the volume of customer questions that don't need a person, and hands off anything that does with full context attached.

Document Collection

Every document gets requested, tracked, and matched to its load automatically, closing the gap between delivery and a billable load.

Invoice Audit

Augie checks every invoice against the rate confirmation before it reaches AP, catching mismatches instead of letting them through.

AP Inbox

Augie reads incoming accounts payable inquiries, matches it to the right load and invoice, and answers questions autonomously.

Aerial view of a semi-truck crossing a bridge over a river surrounded by forest
Hirschbach Motor Lines logo

Hirschbach scales proactive outreach and automates driver check-ins with Augie.

The challenge:

Keeping customers updated before they had to ask meant someone on Hirschbach's team checking in on every pickup and delivery, load by load, all day.

85%

Proactive outreach automated

300+

Driver check-ins automated weekly

0

New systems to onboard

Aerial view of a semi-truck crossing a bridge over a river surrounded by forest
Hirschbach Motor Lines logo

Hirschbach scales proactive outreach and automates driver check-ins with Augie.

The challenge:

Keeping customers updated before they had to ask meant someone on Hirschbach's team checking in on every pickup and delivery, load by load, all day.

85%

Proactive outreach automated

300+

Driver check-ins automated weekly

0

New systems to onboard

Aerial view of a semi-truck crossing a bridge over a river surrounded by forest
Hirschbach Motor Lines logo

Hirschbach scales proactive outreach and automates driver check-ins with Augie.

The challenge:

Keeping customers updated before they had to ask meant someone on Hirschbach's team checking in on every pickup and delivery, load by load, all day.

85%

Proactive outreach automated

300+

Driver check-ins automated weekly

0

New systems to onboard

Aerial view of a semi-truck crossing a bridge over a river surrounded by forest
Hirschbach Motor Lines logo

Hirschbach scales proactive outreach and automates driver check-ins with Augie.

The challenge:

Keeping customers updated before they had to ask meant someone on Hirschbach's team checking in on every pickup and delivery, load by load, all day.

85%

Proactive outreach automated

300+

Driver check-ins automated weekly

0

New systems to onboard

Front, a customer operations and service platform
Descartes Aljex logo, cloud-based TMS software for freight brokers, 3PLs, and shippers
McLeod Software logo, provider of transportation management and logistics solutions
Highway logo, a platform helping freight brokers verify carrier identity and prevent fraud
MercuryGate International logo, a provider of transportation management software (TMS)
Gmail app icon, a free email service developed by Google
Blue Yonder logo, a digital supply chain and omni-channel commerce platform provider
Oracle Transportation Management (OTM) logo, cloud software for supply chain and logistics operations
Microsoft Corporation logo
Microsoft Outlook logo, an email and personal information manager by Microsoft
DAT Freight & Analytics logo, a freight-matching and market analytics provider in transportation
SAP SE logo, a major German multinational software company
Microsoft SharePoint logo, a web-based collaborative platform from Microsoft
Turvo logo, a collaborative logistics and transportation management software company
Revenova logo, a cloud-based transportation management software (TMS) company
Zoom Workplace logo, a nterprise video communications software
Oracle Cloud Logistics logo, a supply chain and logistics management solution by Oracle
Mastery Logistics Systems logo, a software company that builds cloud-based transportation management systems
Slack logo, an AI Work Platform & Productivity Tools
Sage Group logo, an enterprise software company known for accounting, financial, and payroll management systems
Telegram app icon, a cloud-based instant messaging servic
Redwood Logistics logo, a North American supply chain and third-party logistics provider
TMW Systems logo, a provider of transportation management software (TMS), a Trimble subsidiary
Google Chat logo, an instant messaging and collaboration tool created by Google for team communication
Infor logo, industry-specific software suites for manufacturing, healthcare, distribution, and retail
Epicor Software Corporation logo, a global provider of industry-specific ERP, supply chain, and business growth software
Microsoft Teams logo, a collaboration platform used for chat, video meetings, and file sharing
Tai TMS logo, a cloud-based TMS built for freight brokers and 3PL providers

Augie works where you work

Augie runs inside the TMS, ERP, ELD, and communication channels your team already uses. No new system to adopt, no rip and replace.

Augie works where you work

Augie runs inside the TMS, ERP, ELD, and communication channels your team already uses. No new system to adopt, no rip and replace.

Leading carriers and fleets trust Augie to grow their business.

Hirschbach Motor Lines logo
Hirschbach Motor Lines logo

“With Augie, our operators can focus more on the work that makes the biggest difference for our customers: the judgment calls, the relationships, and the problems that don't have a clean answer."

“With Augie, our operators can focus more on the work that makes the biggest difference for our customers: the judgment calls, the relationships, and the problems that don't have a clean answer."

Ivan Ramirez headshot, CTO at Hirschbach
Ivan Ramirez

Chief Technology Officer

CRST logo
CRST logo

"Augie handles load-related tasks, like building and negotiating, allowing operations to focus on higher-value work. This co-working model – with AI and humans sharing the logistics process – is essential for driving productivity.”

"Augie handles load-related tasks, like building and negotiating, allowing operations to focus on higher-value work. This co-working model – with AI and humans sharing the logistics process – is essential for driving productivity.”

Lakshmi Gomathinathan headshot, VP of Transportation at CRST
Lakshmi Gomathinathan headshot, VP of Transportation at CRST
Lakshmi Gomathinathan

VP of Transportation

Wener Enterprises logo
Wener Enterprises logo

“Every hour Augie returns to a rep becomes an hour spent with a customer. Better customer service turns one-time freight into committed contracts and ultimately stronger growth for our business. ”

“Every hour Augie returns to a rep becomes an hour spent with a customer. Better customer service turns one-time freight into committed contracts and ultimately stronger growth for our business. ”

Daragh Mahon headshot, EVP & CIO at Werner
Daragh Mahon

EVP & Chief Information Officer

Hand Augie the desk.
Keep the controls.

Security

Augie operates inside your existing permissions and data boundaries — nothing leaves your environment

Security

Augie operates inside your existing permissions and data boundaries — nothing leaves your environment

Governance

Set the guardrails, thresholds, exceptions, and approval paths, and Augie works inside them on every workflow

Governance

Set the guardrails, thresholds, exceptions, and approval paths, and Augie works inside them on every workflow

Access

Map Augie to the roles and permissions your team already has. Nobody sees a load, a rate, or a document they couldn't see before

Access

Map Augie to the roles and permissions your team already has. Nobody sees a load, a rate, or a document they couldn't see before

FAQ

Don't see your question answered here? Reach out directly. We'd love to talk.

What is an AI teammate for FTL carriers?

Augie is an AI teammate built for full truckload carriers, from dry van to flatbed. It handles the operational work behind every load your fleet runs: tender entry, quoting, dispatch support, driver support, customer updates, documents, and billing. Your team runs more freight with the people you already have, without adding headcount as volume grows.

What is an AI teammate for FTL carriers?

Augie is an AI teammate built for full truckload carriers, from dry van to flatbed. It handles the operational work behind every load your fleet runs: tender entry, quoting, dispatch support, driver support, customer updates, documents, and billing. Your team runs more freight with the people you already have, without adding headcount as volume grows.

How does Augie automate load tenders and order entry?

Augie reads tenders from email, PDFs, and customer portals and turns them into complete loads in your TMS within minutes. It applies equipment requirements, lane logic, accessorials, and reference numbers automatically, then routes each finished load to the right dispatch queue. Your team stops retyping orders and starts every load ready to dispatch.

How does Augie automate load tenders and order entry?

Augie reads tenders from email, PDFs, and customer portals and turns them into complete loads in your TMS within minutes. It applies equipment requirements, lane logic, accessorials, and reference numbers automatically, then routes each finished load to the right dispatch queue. Your team stops retyping orders and starts every load ready to dispatch.

How does Augie handle status requests from brokers and shippers?

Augie answers status requests from your brokers and shippers across email, phone, and text using live data from your TMS, so dispatchers aren’t pulled off the board to respond. Carriers using Augie field 50–70% fewer check calls, which gives dispatch back hours a day to spend on drivers and problem loads.

How does Augie handle status requests from brokers and shippers?

Augie answers status requests from your brokers and shippers across email, phone, and text using live data from your TMS, so dispatchers aren’t pulled off the board to respond. Carriers using Augie field 50–70% fewer check calls, which gives dispatch back hours a day to spend on drivers and problem loads.

How does Augie support drivers on the road?

Augie gives drivers answers the moment they need them, like load details, pickup numbers, and appointment times, without waiting on a dispatcher. When something needs a human decision, such as a breakdown or a refused load, Augie escalates it to your team with the context already attached. Drivers keep moving and dispatch stays focused.

How does Augie support drivers on the road?

Augie gives drivers answers the moment they need them, like load details, pickup numbers, and appointment times, without waiting on a dispatcher. When something needs a human decision, such as a breakdown or a refused load, Augie escalates it to your team with the context already attached. Drivers keep moving and dispatch stays focused.

Can Augie help carriers avoid missed appointments and detention?

Yes. Augie books and confirms pickup and delivery appointments and watches for conflicts before they cost you. Carriers using Augie catch appointment issues earlier, so fewer loads arrive late, fewer trucks sit waiting at docks, and your drivers’ hours go toward moving freight instead of sitting in detention.

Can Augie help carriers avoid missed appointments and detention?

Yes. Augie books and confirms pickup and delivery appointments and watches for conflicts before they cost you. Carriers using Augie catch appointment issues earlier, so fewer loads arrive late, fewer trucks sit waiting at docks, and your drivers’ hours go toward moving freight instead of sitting in detention.

Does Augie integrate with my TMS?

Augie works with any TMS, including custom-built systems, plus CRM, WMS, and ERP platforms through APIs, webhooks, and pre-built connectors. It works inside the systems and channels your team already uses, so there’s no rip-and-replace and no new screen your dispatchers have to learn.

Does Augie integrate with my TMS?

Augie works with any TMS, including custom-built systems, plus CRM, WMS, and ERP platforms through APIs, webhooks, and pre-built connectors. It works inside the systems and channels your team already uses, so there’s no rip-and-replace and no new screen your dispatchers have to learn.

Meet Augie, the AI teammate built for supply chain.

Augie handles the daily grind so your operators can focus on service and scale.

PRODUCT

Freight Brokerages

FTL Carriers

LTL Carriers

Private Fleets

An AI teammate that sees every instruction through to completion.

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PRODUCT

Freight Brokerages

FTL Carriers

LTL Carriers

Private Fleets

An AI teammate that sees every instruction through to completion.

Play

FOLLOW US

PRODUCT

Freight Brokerages

FTL Carriers

LTL Carriers

Private Fleets

An AI teammate that sees every instruction through to completion.

Play

FOLLOW US

PRODUCT

Freight Brokerages

FTL Carriers

LTL Carriers

Private Fleets

An AI teammate that sees every instruction through to completion.

Play

FOLLOW US