Join our Fall 2026 product webinar. Register today →

Join our Fall 2026 product webinar. Register today →

Join our Fall 2026 product webinar. Register today →

Join our Fall 2026 product webinar. Register today →

AI Load Building

Turn tenders into loads without the busywork

Augie is the AI teammate that reads the tender, clarifies anything unclear, and builds the load in your TMS — no manual entry required.

Email thread showing an incoming tender, Augie's classification steps, and its reply asking to confirm a delivery window.
Email thread showing an incoming tender, Augie's classification steps, and its reply asking to confirm a delivery window.

Trusted by leading freight brokerages:

  • Armstrong Transport Group
  • Arrive Logistics
  • Echo Global Logistics
  • Flock Freight
  • Hoplite Logistics
  • MegaCorp Logistics
  • NTG
  • Spartan Logistics Services
  • Steam Logistics
  • Transportation One
  • Zeal Logistics

Trusted by leading freight brokerages:

  • Armstrong Transport Group
  • Arrive Logistics
  • Echo Global Logistics
  • Flock Freight
  • Hoplite Logistics
  • MegaCorp Logistics
  • NTG
  • Spartan Logistics Services
  • Steam Logistics
  • Transportation One
  • Zeal Logistics

Stop keying data. Start covering freight.

Load list showing Augie building loads, with two marked Done and one still in progress.

Skip the data entry

Manual entry takes one to five minutes a load, plus rework on every mistake. Augie builds it before your rep finishes reading the email.

Load list showing Augie building loads, with two marked Done and one still in progress.

Skip the data entry

Manual entry takes one to five minutes a load, plus rework on every mistake. Augie builds it before your rep finishes reading the email.

Load list showing Augie building loads, with two marked Done and one still in progress.

Skip the data entry

Manual entry takes one to five minutes a load, plus rework on every mistake. Augie builds it before your rep finishes reading the email.

Slack message from Augie listing loads booked overnight at facilities like Walmart and Target.

Catch every tender, 24/7

Augie builds the load the minute a tender hits your inbox, day or night. Customers never wait for a rep to catch up in the morning.

Slack message from Augie listing loads booked overnight at facilities like Walmart and Target.

Catch every tender, 24/7

Augie builds the load the minute a tender hits your inbox, day or night. Customers never wait for a rep to catch up in the morning.

Rules changes panel listing shipper-specific corrections like facility updates and scheduling defaults.

Augie learns from your reps

When a rep fixes a field, Augie applies that correction to every future load from that shipper. Never repeat the same mistake.

Rules changes panel listing shipper-specific corrections like facility updates and scheduling defaults.

Augie learns from your reps

When a rep fixes a field, Augie applies that correction to every future load from that shipper. Never repeat the same mistake.

Augie powers fast, accurate load building at scale.

Augie reads the email, identifies the shipper, and maps the fields to your master data. The load lands in your TMS with no rep touching it.

TENDER INTAKE

Knowledge Hub

Cover every format your shippers send

 

Works tenders in the inbox

Nothing gets forwarded, tagged, or moved to a separate queue, and coverage starts the moment a tender lands.

 

Splits multi-load tenders

A single email covering several shipments gets broken into individual loads, each tracked and confirmed on its own.

 

Verifies shippers before booking

Augie checks sender and account details against your shipper list, so spoofed or unverified tenders never enter the queue.

Load search table showing tenders in various formats like PDF, XLSX, and image with load numbers and summaries
Load search table showing tenders in various formats like PDF, XLSX, and image with load numbers and summaries

INTELLIGENCE

Knowledge Hub

Accuracy compounds with every load

 

Learns from every shipper's history

Augie reads how you've built for a shipper before and carries those patterns forward, reaching full accuracy after 50+ loads.

 

Turns corrections into rules

Every fix a rep makes gets saved as a rule for that shipper, so Augie never repeats the same mistake twice.

 

Reads new SOPs automatically

Upload a shipper's updated SOP and Augie applies the new instructions to future loads without manual reconfiguration.

Checklist showing Augie learning tasks, including scanning a new SOP for Acme and applying a new load format for Horizon Co.
Checklist showing Augie learning tasks, including scanning a new SOP for Acme and applying a new load format for Horizon Co.

ESCALATIONS & EXCEPTIONS

Knowledge Hub

Augie keeps humans in the loop

 

Clarifies in one thread

Missing or ambiguous data becomes a single question in the same email thread, and every answer becomes a permanent rule.

 

Catches duplicate tenders

Augie checks new loads against active bookings before confirming, so reps never work the same shipment twice.

 

Routes what needs a human

Loads that fall outside a shipper's rules move to a review queue instead of blocking everything else behind them.

List of booked loads confirmed and loads flagged as needing review
List of booked loads confirmed and loads flagged as needing review
List of booked loads confirmed and loads flagged as needing review

The numbers behind Augie

Results from leading brokerages with Augie on the team

PRODUCTIVITY

60% fewer touches per load

Load building is tedious work that Augie takes off your team’s plate.

Bar chart comparing average touches per load before and with Augie, showing a decline from Jan to Jun.

PRODUCTIVITY

60% fewer touches per load

Load building is tedious work that Augie takes off your team’s plate.

Bar chart comparing average touches per load before and with Augie, showing a decline from Jan to Jun.

PRODUCTIVITY

60% fewer touches per load

Load building is tedious work that Augie takes off your team’s plate.

Bar chart comparing average touches per load before and with Augie, showing a decline from Jan to Jun.

SCALE

2.5x more loads per rep

With Augie on the team, reps have more capacity to manage a bigger book.

Bar chart comparing loads managed without and with Augie, showing 2.5x more loads per rep."

SCALE

2.5x more loads per rep

With Augie on the team, reps have more capacity to manage a bigger book.

Bar chart comparing loads managed without and with Augie, showing 2.5x more loads per rep."

SCALE

2.5x more loads per rep

With Augie on the team, reps have more capacity to manage a bigger book.

Bar chart comparing loads managed without and with Augie, showing 2.5x more loads per rep."

SURGE CAPACITY

300 loads built in 5 minutes

Surge volume absorbed without a queue or added headcount.

Radial diagram of truck icons surrounding Augie's logo, labeled 300, representing surge capacity absorbed.

SURGE CAPACITY

300 loads built in 5 minutes

Surge volume absorbed without a queue or added headcount.

Radial diagram of truck icons surrounding Augie's logo, labeled 300, representing surge capacity absorbed.

An intelligent teammate, not a template parser.

Today you read the email, key the fields, and catch your own mistakes. See what changes when none of that's on you.

Handles a new tender format without a rebuild

Builds through nights, weekends, and surges

Improves from rep corrections in the TMS

Asks a clarifying question instead of guessing

Per-field confidence and source on every load

Cost per load holds flat as volume grows

Augie

Manual load building

Point tools

Offshore BPO

WORKFLOW BUILDER

Augie works the way you do

Workflow Builder lets you customize any workflow, so they fit your unique business processes and edge cases.

 

Write

Teach Augie your processes, exceptions, and escalation rules in plain English — no engineering required.

 

Test

 

Deploy

 

Govern

WORKFLOW BUILDER

Augie works the way you do

Workflow Builder lets you customize any workflow, so they fit your unique business processes and edge cases.

 

Write

Teach Augie your processes, exceptions, and escalation rules in plain English — no engineering required.

 

Test

 

Deploy

 

Govern

WORKFLOW BUILDER

Augie works the way you do

Workflow Builder lets you customize any workflow, so they fit your unique business processes and edge cases.

 

Write

Teach Augie your processes, exceptions, and escalation rules in plain English — no engineering required.

 

Test

 

Deploy

 

Govern

Leading brokerages aren’t waiting.
They’re winning with Augie.

See how Augie became core to their AI transformation.

Armstrong Transport Group

“AI as a once-in-a-generation productivity opportunity, and Augment having the most comprehensive vision — horizontal across workflows rather than just voice or email.”

Cameron Ramsdell

CEO at Armstrong Transport Group

2.5x

More loads per rep

“The Augment team didn’t just hand us software. They embedded with our operators, learned our workflows, and built solutions that fit the way we actually run. The results aren't just a feeling. They're on the scorecard.”

Jamie Teets

CEO at Transportation One

“With Augie, our teams get clear, consistent answers to SOP and policy questions without interrupting senior operators. It’s helped us preserve institutional knowledge and operate consistently as we scale.”

Jim Hanselmann

VP of Compliance at NFI

“You can’t ask someone to manage more freight and expect service not to slip. People burn out. It’s that simple. We’re building a brokerage that runs faster, serves better, and protects our people.”

Eman Mytryk

Co-Founder & CEO at Zeal Logistics

Leading brokerages aren’t waiting.
They’re winning with Augie.

See how Augie became core to their AI transformation.

Armstrong Transport Group

“AI as a once-in-a-generation productivity opportunity, and Augment having the most comprehensive vision — horizontal across workflows rather than just voice or email.”

Cameron Ramsdell

CEO at Armstrong Transport Group

2.5x

More loads per rep

“The Augment team didn’t just hand us software. They embedded with our operators, learned our workflows, and built solutions that fit the way we actually run. The results aren't just a feeling. They're on the scorecard.”

Jamie Teets

CEO at Transportation One

“With Augie, our teams get clear, consistent answers to SOP and policy questions without interrupting senior operators. It’s helped us preserve institutional knowledge and operate consistently as we scale.”

Jim Hanselmann

VP of Compliance at NFI

“You can’t ask someone to manage more freight and expect service not to slip. People burn out. It’s that simple. We’re building a brokerage that runs faster, serves better, and protects our people.”

Eman Mytryk

Co-Founder & CEO at Zeal Logistics

Leading brokerages aren’t waiting.
They’re winning with Augie.

See how Augie became core to their AI transformation.

Armstrong Transport Group

“AI as a once-in-a-generation productivity opportunity, and Augment having the most comprehensive vision — horizontal across workflows rather than just voice or email.”

Cameron Ramsdell

CEO at Armstrong Transport Group

2.5x

More loads per rep

“The Augment team didn’t just hand us software. They embedded with our operators, learned our workflows, and built solutions that fit the way we actually run. The results aren't just a feeling. They're on the scorecard.”

Jamie Teets

CEO at Transportation One

“With Augie, our teams get clear, consistent answers to SOP and policy questions without interrupting senior operators. It’s helped us preserve institutional knowledge and operate consistently as we scale.”

Jim Hanselmann

VP of Compliance at NFI

“You can’t ask someone to manage more freight and expect service not to slip. People burn out. It’s that simple. We’re building a brokerage that runs faster, serves better, and protects our people.”

Eman Mytryk

Co-Founder & CEO at Zeal Logistics

FAQ

Don't see your question answered here? Reach out directly. We'd love to talk.

What is AI load building software?

Load building software turns a tender into a structured load in your TMS. The AI version does it without a rep keying fields: Augie reads the tender wherever it arrives, resolves what's ambiguous, applies your equipment, lane, and accessorial logic, and writes a complete load to the correct dispatch queue.

How fast does Augie build a load?

Under three minutes for a complete tender, and it runs the minute the tender lands rather than the next time someone opens the inbox. Manual entry runs one to five minutes per load before any rework — the gap widens on overnight and weekend volume, when nobody is at the desk.

What can Augie read a tender from?

Email, EDI, and customer portals, including attached PDFs and spreadsheets. It doesn't require the customer to change how they send freight or adopt a portal on your side — Augie works the channels your customers already use.

What happens when a tender is missing information?

Augie asks. It replies to the sender with the specific gap — a missing appointment window, an unclear accessorial, an incomplete reference — rather than building an incomplete load or guessing. When the answer comes back, it finishes the build. When it doesn't, the tender routes to a person with the thread attached.

How accurate is load building?

Field exceptions run under 1%. When confidence on a field is low, Augie flags that field for review rather than committing a value silently — you see the uncertain field, not a load you have to discover was wrong later.

Does Augie learn when a rep corrects a field?

Yes, and this is the part that compounds. When a rep fixes a field in the TMS, Augie captures the correction and applies it to that customer going forward. The same mistake doesn't recur on the next tender from the same shipper — so accuracy improves per account rather than staying flat.

Building loads is just the start.
Augie runs your brokerage desk, end-to-end.

Quoting

Email tenders extracted, validated, and turned into accurate loads in your TMS.

Quoting

Email tenders extracted, validated, and turned into accurate loads in your TMS.

Customer Service

Inbound status, document, and billing requests answered across every channel.

Customer Service

Inbound status, document, and billing requests answered across every channel.

Document Collection

PODs and carrier documents chased, matched, and filed against every load.

Meet Augie, the AI teammate built for supply chain.

Augie handles the daily grind so your operators can focus on service and scale.

PRODUCT

Freight Brokerages

FTL Carriers

LTL Carriers

Private Fleets

An AI teammate that sees every instruction through to completion.

Play

FOLLOW US

PRODUCT

Freight Brokerages

FTL Carriers

LTL Carriers

Private Fleets

An AI teammate that sees every instruction through to completion.

Play

FOLLOW US

PRODUCT

Freight Brokerages

FTL Carriers

LTL Carriers

Private Fleets

An AI teammate that sees every instruction through to completion.

Play

FOLLOW US

PRODUCT

Freight Brokerages

FTL Carriers

LTL Carriers

Private Fleets

An AI teammate that sees every instruction through to completion.

Play

FOLLOW US