Knowledge Hub
A shared brain for your logistics team.
Search, analyze, and act on insights from your data and your operators' expertise - all in one place.
Back Office Manager
Sales Account Manager
Operations Manager
Knowledge Hub brings together structured data, unstructured information, and the real-world context from your most experienced employees—so even when Dave retires, his knowledge remains.
Critical context, purpose-built for your logistics operation.
Plug-and-play sounds great until it breaks. Knowledge Hub is specially designed to optimize logistics operations by leveraging your business nuances, preserving carrier preferences, capturing lane-specific behavior, and applying policy edge cases.
Equip the right people
with the right knowledge. Right now.
Enterprise-level controls let you decide who sees what based on role, team, or responsibility. Give the right people the right knowledge, with simple admin controls and guardrails to keep everything secure.
“Before Knowledge Hub, too many operational questions depended on knowing who to ask. Now our teams can get clear, consistent answers to SOP and policy questions instantly—without interrupting senior operators. It’s helped us preserve institutional knowledge and operate more consistently as we scale.”
Jim Hanselmann
VP of Innovation, NFI Industries
Mar 9, 2026
Augie now speaks Spanish, handling calls with live English translations
Augie independently runs Spanish voice calls and surfaces English translations directly within the in-call transcript.
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Feb 26, 2026
Augie now schedules freight appointments end-to-end
Augie now books pickup and delivery appointments directly in E2Open and writes confirmed details back to your TMS.
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Jan 12, 2026
Augie now supports multiple teammates for voice calls
Augie can now be configured to take on different personas, giving your brokerage a consistent, human-like presence on every call and ensure customer satisfaction.
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