Knowledge Hub

A shared brain for your logistics team.

Search, analyze, and act on insights from your data and your operators' expertise - all in one place.

Trusted by leading logistics companies like:

Trusted by leading logistics companies like:

Tailored answers for every role and every question

Tailored answers for every role and every question

Back Office Manager

Sales Account Manager

Operations Manager

Turn institutional knowledge into
operational clarity.

Turn institutional knowledge into operational clarity.

Knowledge Hub brings together structured data, unstructured information, and the real-world context from your most experienced employees—so even when Dave retires, his knowledge remains.

Critical context, purpose-built for your logistics operation.

Plug-and-play sounds great until it breaks. Knowledge Hub is specially designed to optimize logistics operations by leveraging your business nuances, preserving carrier preferences, capturing lane-specific behavior, and applying policy edge cases.

Equip the right people
with the right knowledge. Right now.

Enterprise-level controls let you decide who sees what based on role, team, or responsibility. Give the right people the right knowledge, with simple admin controls and guardrails to keep everything secure.

Wherever you work.
Smarter every time.

Wherever you work.
Smarter every time.

Access trusted logistics knowledge across email, chat, TMS, and wherever work happens — and watch it continuously improve as learnings from real interactions and expert input compound.

Access trusted logistics knowledge across email, chat, TMS, and wherever work happens — and watch it continuously improve as learnings from real interactions and expert input compound.

“Before Knowledge Hub, too many operational questions depended on knowing who to ask. Now our teams can get clear, consistent answers to SOP and policy questions instantly—without interrupting senior operators. It’s helped us preserve institutional knowledge and operate more consistently as we scale.”

Jim Hanselmann

VP of Innovation, NFI Industries

Frequently asked questions

How does Knowledge Hub capture tribal knowledge?
How can I control who sees what?
Where can our team access Knowledge Hub?
What types of data can Knowledge Hub connect to?
What happens if Knowledge Hub doesn't know the answer to a question?
How does Knowledge Hub differ from other knowledge management tools or AI chatbots?
What do I need to get started with Knowledge Hub?
How long does it take to integrate with other enterprise systems?
How long does Knowledge Hub store information for?
Is Knowledge Hub available via phone?

Frequently asked questions

How does Knowledge Hub capture tribal knowledge?
How can I control who sees what?
Where can our team access Knowledge Hub?
What types of data can Knowledge Hub connect to?
What happens if Knowledge Hub doesn't know the answer to a question?
How does Knowledge Hub differ from other knowledge management tools or AI chatbots?
What do I need to get started with Knowledge Hub?
How long does it take to integrate with other enterprise systems?
How long does Knowledge Hub store information for?
Is Knowledge Hub available via phone?

Frequently asked questions

How does Knowledge Hub capture tribal knowledge?
How can I control who sees what?
Where can our team access Knowledge Hub?
What types of data can Knowledge Hub connect to?
What happens if Knowledge Hub doesn't know the answer to a question?
How does Knowledge Hub differ from other knowledge management tools or AI chatbots?
What do I need to get started with Knowledge Hub?
How long does it take to integrate with other enterprise systems?
How long does Knowledge Hub store information for?
Is Knowledge Hub available via phone?

Frequently asked questions

How does Knowledge Hub capture tribal knowledge?
How can I control who sees what?
Where can our team access Knowledge Hub?
What types of data can Knowledge Hub connect to?
What happens if Knowledge Hub doesn't know the answer to a question?
How does Knowledge Hub differ from other knowledge management tools or AI chatbots?
What do I need to get started with Knowledge Hub?
How long does it take to integrate with other enterprise systems?
How long does Knowledge Hub store information for?
Is Knowledge Hub available via phone?

What’s new with Augie

What’s new with Augie

Augie keeps getting better as it works alongside real operations.

Augie keeps getting better as it works alongside real operations.

Dec 15, 2025

Augie now uses DOT numbers as the primary identifier for carriers

With the FMCSA no longer issuing new MC numbers, brokers are increasingly seeing DOT numbers as the single consistent way to identify carriers.

Read more

Dec 15, 2025

Augie now uses DOT numbers as the primary identifier for carriers

With the FMCSA no longer issuing new MC numbers, brokers are increasingly seeing DOT numbers as the single consistent way to identify carriers.

Read more

Dec 15, 2025

Augie now uses DOT numbers as the primary identifier for carriers

With the FMCSA no longer issuing new MC numbers, brokers are increasingly seeing DOT numbers as the single consistent way to identify carriers.

Read more

Dec 15, 2025

Augie now uses DOT numbers as the primary identifier for carriers

With the FMCSA no longer issuing new MC numbers, brokers are increasingly seeing DOT numbers as the single consistent way to identify carriers.

Read more

Nov 7, 2025

Augie Now Supports Email Personas for Shared Inboxes

Augie manages all your communication through a single inbox while sending messages from workflow-specific addresses.

Read more

Nov 7, 2025

Augie Now Supports Email Personas for Shared Inboxes

Augie manages all your communication through a single inbox while sending messages from workflow-specific addresses.

Read more

Nov 7, 2025

Augie Now Supports Email Personas for Shared Inboxes

Augie manages all your communication through a single inbox while sending messages from workflow-specific addresses.

Read more

Nov 7, 2025

Augie Now Supports Email Personas for Shared Inboxes

Augie manages all your communication through a single inbox while sending messages from workflow-specific addresses.

Read more

Dec 4, 2025

Augie Now Instantly Verifies Carriers the Moment the Phone Rings

Automatic verification via phone number reduces fraud and accelerates carrier interactions.

Read more

Dec 4, 2025

Augie Now Instantly Verifies Carriers the Moment the Phone Rings

Automatic verification via phone number reduces fraud and accelerates carrier interactions.

Read more

Dec 4, 2025

Augie Now Instantly Verifies Carriers the Moment the Phone Rings

Automatic verification via phone number reduces fraud and accelerates carrier interactions.

Read more

Dec 4, 2025

Augie Now Instantly Verifies Carriers the Moment the Phone Rings

Automatic verification via phone number reduces fraud and accelerates carrier interactions.

Read more

Meet Augie, the AI teammate built for logistics

Augie handles freight's daily grind so your operators can focus on service and scale.