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Werner® selects Augment to power AI-driven load building. Learn more →
Werner® selects Augment to power AI-driven load building. Learn more →
Werner® selects Augment to power AI-driven load building. Learn more →
Werner® selects Augment to power AI-driven load building. Learn more →
AI for Freight Brokerages
AI for Freight Brokerages
Cover more freight. Grow without the grind.
Augie is the AI teammate helping freight brokerages clear the busywork, so operators can focus on customers and growth.
Trusted by leading freight brokerages:
Trusted by leading freight brokerages:
Meet Augie, the AI teammate that unlocks growth
for leading freight brokerages
Meet Augie, the AI teammate that unlocks growth for leading freight brokerages
Answer quotes faster. Book more freight.
Augie answers quote requests off your rate tables and lane history, so reps respond before a shipper checks a second option.
Answer quotes faster. Book more freight.
Augie answers quote requests off your rate tables and lane history, so reps respond before a shipper checks a second option.
Cover more freight with the same team
With tracking and updates running automatically, reps spend their hours on relationships and judgment calls instead of status calls.
Cover more freight with the same team
With tracking and updates running automatically, reps spend their hours on relationships and judgment calls instead of status calls.
Close the gap from delivered to billed
Invoices go out faster when documents and rate checks happen automatically instead of waiting on a rep to chase paperwork.
Close the gap from delivered to billed
Invoices go out faster when documents and rate checks happen automatically instead of waiting on a rep to chase paperwork.
Augie supports your brokerage desk from quote-to-cash.
Augie's AI workflows cover the life of a load — from quoting and booking, to tracking and billing — in one platform.
Quoting
Load Building
Capacity Sourcing
Appointment Scheduling
Track & Trace
Customer Service
Document Collection
Invoice Audit
AP Inbox
Quoting
Augie reads quote requests from email, portals, and EDI, prices them against live market data and your own lane history, and replies in the customer's channel — with your margin rules applied before anything goes out.
Load Building
Augie matches orders sitting in your TMS against carrier capacity and lane rules, building loads that pencil without a rep manually pairing freight.
Capacity Sourcing
Augie answers every carrier call and email about your posted loads, turns the trucklists carriers send you into usable capacity in your TMS, and works your full matched carrier list when a load goes uncovered.
Appointment Scheduling
Augie books and confirms pickup and delivery appointments directly with facilities, so reps aren't on hold waiting for a dock time.
Track & Trace
Augie pulls status updates directly from carriers and ELDs, so reps see where a load is without making a check call.
Customer Service
Augie fields the volume of customer questions that don't need a person, and hands off anything that does with full context attached.
Document Collection
Every document gets requested, tracked, and matched to its load automatically, closing the gap between delivery and a billable load.
Invoice Audit
Augie checks every invoice against the rate confirmation before it reaches AP, catching mismatches instead of letting them through.
AP Inbox
Augie reads incoming accounts payable inquiries, matches it to the right load and invoice, and answers questions autonomously.
Quoting
Load Building
Capacity Sourcing
Appointment Scheduling
Track & Trace
Customer Service
Document Collection
Invoice Audit
AP Inbox
Quoting
Augie reads quote requests from email, portals, and EDI, prices them against live market data and your own lane history, and replies in the customer's channel — with your margin rules applied before anything goes out.
Load Building
Augie matches orders sitting in your TMS against carrier capacity and lane rules, building loads that pencil without a rep manually pairing freight.
Capacity Sourcing
Augie answers every carrier call and email about your posted loads, turns the trucklists carriers send you into usable capacity in your TMS, and works your full matched carrier list when a load goes uncovered.
Appointment Scheduling
Augie books and confirms pickup and delivery appointments directly with facilities, so reps aren't on hold waiting for a dock time.
Track & Trace
Augie pulls status updates directly from carriers and ELDs, so reps see where a load is without making a check call.
Customer Service
Augie fields the volume of customer questions that don't need a person, and hands off anything that does with full context attached.
Document Collection
Every document gets requested, tracked, and matched to its load automatically, closing the gap between delivery and a billable load.
Invoice Audit
Augie checks every invoice against the rate confirmation before it reaches AP, catching mismatches instead of letting them through.
AP Inbox
Augie reads incoming accounts payable inquiries, matches it to the right load and invoice, and answers questions autonomously.
Quoting
Load Building
Capacity Sourcing
Appointment Scheduling
Track & Trace
Customer Service
Document Collection
Invoice Audit
AP Inbox
Quoting
Augie reads quote requests from email, portals, and EDI, prices them against live market data and your own lane history, and replies in the customer's channel — with your margin rules applied before anything goes out.
Load Building
Augie matches orders sitting in your TMS against carrier capacity and lane rules, building loads that pencil without a rep manually pairing freight.
Capacity Sourcing
Augie answers every carrier call and email about your posted loads, turns the trucklists carriers send you into usable capacity in your TMS, and works your full matched carrier list when a load goes uncovered.
Appointment Scheduling
Augie books and confirms pickup and delivery appointments directly with facilities, so reps aren't on hold waiting for a dock time.
Track & Trace
Augie pulls status updates directly from carriers and ELDs, so reps see where a load is without making a check call.
Customer Service
Augie fields the volume of customer questions that don't need a person, and hands off anything that does with full context attached.
Document Collection
Every document gets requested, tracked, and matched to its load automatically, closing the gap between delivery and a billable load.
Invoice Audit
Augie checks every invoice against the rate confirmation before it reaches AP, catching mismatches instead of letting them through.
AP Inbox
Augie reads incoming accounts payable inquiries, matches it to the right load and invoice, and answers questions autonomously.
The challenge:
Reps were spending more time chasing carriers and re-keying data than covering loads, and the backlog was growing faster than the Armstrong team could hire.
More loads managed per rep
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Fewer manual touches per load
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Faster billing cycles
The challenge:
Reps were spending more time chasing carriers and re-keying data than covering loads, and the backlog was growing faster than the Armstrong team could hire.
More loads managed per rep
Fewer manual touches per load
Faster billing cycles
The challenge:
Reps were spending more time chasing carriers and re-keying data than covering loads, and the backlog was growing faster than the Armstrong team could hire.
More loads managed per rep
Fewer manual touches per load
Faster billing cycles
The challenge:
Reps were spending more time chasing carriers and re-keying data than covering loads, and the backlog was growing faster than the Armstrong team could hire.
More loads managed per rep
Fewer manual touches per load
Faster billing cycles
Augie works where you work
Augie runs inside the TMS, ERP, ELD, and communication channels your team already uses. No new system to adopt, no rip and replace.
Augie works where you work
Augie runs inside the TMS, ERP, ELD, and communication channels your team already uses. No new system to adopt, no rip and replace.
Leading brokers aren’t waiting.
They’re winning with Augie.
Nolan Transportation Group
“We can grow at a significantly faster rate without adding cost at the same pace.”
As NTG looked toward continued growth, leadership identified a strategic opportunity: deploy AI to extend the team’s capacity, sharpen their competitive edge, and enhance customer relationships.
Jeff Kim
SVP, Enterprise Strategy & Initiatives
87%
Tracking handled by Augie
50%
Faster POD collections
Augie cut time spent on POD collection in half
90%
Automated load building
"The Augment team didn’t just hand us software. They embedded with our operators, learned our workflows, and built solutions that fit the way we actually run.”
Cameron Ramsdell
CEO at Armstrong Transport Group
Hand Augie the desk.
Keep the controls.
Security
Augie operates inside your existing permissions and data boundaries — nothing leaves your environment
Security
Augie operates inside your existing permissions and data boundaries — nothing leaves your environment
Governance
Set the guardrails, thresholds, exceptions, and approval paths, and Augie works inside them on every workflow
Governance
Set the guardrails, thresholds, exceptions, and approval paths, and Augie works inside them on every workflow
Access
Map Augie to the roles and permissions your team already has. Nobody sees a load, a rate, or a document they couldn't see before
Access
Map Augie to the roles and permissions your team already has. Nobody sees a load, a rate, or a document they couldn't see before
FAQ
Don't see your question answered here? Reach out directly. We'd love to talk.
What is an AI teammate for a freight brokerage?
An AI teammate executes brokerage work end to end instead of flagging it for a person. Augie quotes loads, builds them in your TMS, sources capacity, books appointments, runs track and trace, collects documents, and audits invoices — working in email, voice, text, portals, and your TMS the way a rep does. It integrates into your existing processes and systems rather than requiring you to replace your stack.
What is an AI teammate for a freight brokerage?
An AI teammate executes brokerage work end to end instead of flagging it for a person. Augie quotes loads, builds them in your TMS, sources capacity, books appointments, runs track and trace, collects documents, and audits invoices — working in email, voice, text, portals, and your TMS the way a rep does. It integrates into your existing processes and systems rather than requiring you to replace your stack.
How is an AI teammate different from a voice agent or an email bot?
Voice and email agents handle one channel at a time. Augie works across calls, emails, texts, portals, APIs, and enterprise systems and keeps context across all of them — executing full workflows like booking a load, collecting a POD, and updating your TMS rather than only responding to messages. The practical difference: a bot ends at a reply, Augie ends at a record written back to your system.
How is an AI teammate different from a voice agent or an email bot?
Voice and email agents handle one channel at a time. Augie works across calls, emails, texts, portals, APIs, and enterprise systems and keeps context across all of them — executing full workflows like booking a load, collecting a POD, and updating your TMS rather than only responding to messages. The practical difference: a bot ends at a reply, Augie ends at a record written back to your system.
Which brokerage workflows can AI run end to end today?
Nine on the brokerage desk: quoting, load building, capacity sourcing, appointment scheduling, track and trace, customer service, document collection, invoice variance, and AP inbox. Each runs as a complete workflow with a defined finish — an appointment counts as set when it's confirmed in the facility's system and written back to the TMS, and a POD counts as collected when it's filed and classified.
Which brokerage workflows can AI run end to end today?
Nine on the brokerage desk: quoting, load building, capacity sourcing, appointment scheduling, track and trace, customer service, document collection, invoice variance, and AP inbox. Each runs as a complete workflow with a defined finish — an appointment counts as set when it's confirmed in the facility's system and written back to the TMS, and a POD counts as collected when it's filed and classified.
Does Augie work with our TMS, including a custom or legacy system?
Yes. Augie integrates with any TMS including custom-built systems, plus CRM, WMS, and ERP platforms, via REST APIs, webhooks, pre-built connectors, and UI automation — retrieving data mid-workflow and pushing updates back in real time. A partnership with RedwoodConnect adds pre-built connectors for Turvo, Tai, Aljex, Mastery, Infios TM, Oracle Transportation Management, Manhattan, and Blue Yonder. Augie also connects to Project44, DAT, Truckstop, Macropoint, Highway, and Carrier 411.
Does Augie work with our TMS, including a custom or legacy system?
Yes. Augie integrates with any TMS including custom-built systems, plus CRM, WMS, and ERP platforms, via REST APIs, webhooks, pre-built connectors, and UI automation — retrieving data mid-workflow and pushing updates back in real time. A partnership with RedwoodConnect adds pre-built connectors for Turvo, Tai, Aljex, Mastery, Infios TM, Oracle Transportation Management, Manhattan, and Blue Yonder. Augie also connects to Project44, DAT, Truckstop, Macropoint, Highway, and Carrier 411.
What happens when Augie isn't sure what to do?
Augie stops and routes. You set the thresholds, exceptions, and approval paths, and anything outside them goes to a named person on your team with the full history attached — every attempt, channel, and response. Augie does not retry indefinitely and does not close a run it didn't complete, so exceptions surface before billing does.
What happens when Augie isn't sure what to do?
Augie stops and routes. You set the thresholds, exceptions, and approval paths, and anything outside them goes to a named person on your team with the full history attached — every attempt, channel, and response. Augie does not retry indefinitely and does not close a run it didn't complete, so exceptions surface before billing does.
Is Augment SOC 2 certified?
Augment is SOC 1 Type I and SOC 2 Type II certified, enforces single sign-on, encrypts data at rest with AES-256 and in transit with TLS 1.2+, undergoes third-party penetration testing, and is GDPR compliant.
Is Augment SOC 2 certified?
Augment is SOC 1 Type I and SOC 2 Type II certified, enforces single sign-on, encrypts data at rest with AES-256 and in transit with TLS 1.2+, undergoes third-party penetration testing, and is GDPR compliant.
Meet Augie, the AI teammate built for supply chain.
Augie handles the daily grind so your operators can focus on service and scale.
PRODUCT
Freight Brokerages
FTL Carriers
LTL Carriers
Private Fleets
An AI teammate that sees every instruction through to completion.
Play
TERMS & POLICIES
PRODUCT
Freight Brokerages
FTL Carriers
LTL Carriers
Private Fleets
An AI teammate that sees every instruction through to completion.
Play
TERMS & POLICIES
PRODUCT
Freight Brokerages
FTL Carriers
LTL Carriers
Private Fleets
An AI teammate that sees every instruction through to completion.
Play
TERMS & POLICIES
PRODUCT
Freight Brokerages
FTL Carriers
LTL Carriers
Private Fleets
An AI teammate that sees every instruction through to completion.
Play
TERMS & POLICIES