Run the fleet. Cut the busywork.

Augie is an AI teammate for private fleet and DC operations teams. It books inbound carrier appointments at your DCs against your real dock capacity, schedules your trucks’ appointments in facility portals, and captures driver check-ins at every stop. Your team stops working inboxes and phones, and focuses on the exceptions.

Yes. Augie works your DC’s receiving inbox: it reads each carrier’s request, checks your receiving hours and daily capacity, books the slot, and replies to the carrier as your DC. It follows your own rules, like piece caps per day and which product gets unloaded first, and cc’s your receiving manager on every email.

When a carrier can’t make their slot, Augie moves the appointment, releases the original slot back to your schedule, and tracks how many times that load has moved. Two days before each appointment, Augie confirms the carrier is on schedule, so you hear about a slip days early instead of at the dock.

Yes. Augie reads the loads that need appointments from your TMS, books the best slot in the facility’s portal, including Retail Link, Opendock, C3, and UNFI, and writes the confirmed appointment back to your TMS. It only marks an appointment confirmed once the facility confirms it, so drivers never arrive without one.

Yes. Augie texts your drivers when they arrive at a stop, follows up if they’re still waiting in line, and calls when there’s no response. Check-in times land in your system without a dispatcher chasing every driver, every stop, every day, and your team only steps in when something needs a decision.

No. Augie takes tasks off your team, not people. Your receiving manager is copied on every carrier email, gets a written summary of every escalation, and can take over any conversation just by replying. Anything outside your rules, like same-day requests or repeat reschedules, goes to a person before the carrier hears anything.