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AI Backhaul Matching

Turn empty backhaul into paid miles

Augie is the AI teammate that matches empty return legs to freight from your existing partners, so trucks come home loaded.

Diagram matching open loads like Dallas to Atlanta and Phoenix to Denver against available carrier capacity
Diagram matching open loads like Dallas to Atlanta and Phoenix to Denver against available carrier capacity

Trusted by leading fleets:

  • Werner
  • Schneider
  • Covenant
  • CRST
  • Hirschbach
  • Magnum
  • NFI
  • Penske

Trusted by leading fleets:

  • Werner
  • Schneider
  • Covenant
  • CRST
  • Hirschbach
  • Magnum
  • NFI
  • Penske

Keep every truck loaded both directions

Workflow diagram showing Augie identifying an uncovered load, calling carriers, negotiating a bid, and handing off to a rep

Check every empty truck

Augie runs every open return leg against freight from the broker and carrier partners you already move volume with.

Workflow diagram showing Augie identifying an uncovered load, calling carriers, negotiating a bid, and handing off to a rep

Check every empty truck

Augie runs every open return leg against freight from the broker and carrier partners you already move volume with.

Network diagram of connected freight nodes radiating around a central team icon labeled 2.5x

Add miles, not headcount

Augie turns more partner lanes into more matched return legs, without another dispatcher working the phones all afternoon.

Network diagram of connected freight nodes radiating around a central team icon labeled 2.5x

Add miles, not headcount

Augie turns more partner lanes into more matched return legs, without another dispatcher working the phones all afternoon.

Bids panel showing qualified carrier rates from SilverStream Freight, Emerald Path Logistics, and Golden Bridge Carriers against a target and max rate

Hold your rate floor

Augie clears every match against your rate floor — set once, fixed or updated daily — before a single partner hears from you.

Bids panel showing qualified carrier rates from SilverStream Freight, Emerald Path Logistics, and Golden Bridge Carriers against a target and max rate

Hold your rate floor

Augie clears every match against your rate floor — set once, fixed or updated daily — before a single partner hears from you.

Bids panel showing qualified carrier rates from SilverStream Freight, Emerald Path Logistics, and Golden Bridge Carriers against a target and max rate

Hold your rate floor

Augie clears every match against your rate floor — set once, fixed or updated daily — before a single partner hears from you.

Turn deadhead into revenue

Check every empty truck against partner freight on the lanes you already run. No new system, no new headcount.

READ

Knowledge Hub

Keep the sheet you already run

 

Read your live capacity source

Augie monitors your sheet as it updates — no refresh, no export, no reformatting on your side.

 

Upload capacity in batches

Lane-based CSVs work as well as a live sheet, so batch fleets keep the export they already run.

 

Set radius per truck or lane

Define pickup and drop-off radius per truck or per lane; anything unspecified defaults to 100 miles.

Bids panel for a Dallas to Denver load showing qualified carrier rates from SilverStream Freight, Emerald Path Logistics, Golden Bridge Carriers, and Crimson Ridge Transport, with SilverStream selected as the lowest qualified bid
Bids panel for a Dallas to Denver load showing qualified carrier rates from SilverStream Freight, Emerald Path Logistics, Golden Bridge Carriers, and Crimson Ridge Transport, with SilverStream selected as the lowest qualified bid

MATCH

Knowledge Hub

Surface the matches that clear your bar

 

Match on exact criteria

Equipment, pickup and drop-off radius, pickup timing, and your rate floor all have to clear before anything surfaces.

 

Rate vs. deadhead configuration

Multiple qualifying loads get ordered by rate and deadhead, set on the exact configuration your define.

 

Hold your floor automatically

Set a static floor per lane or pull a daily market rate. Loads below it never surface.

Workflow diagram showing Augie sourcing a backhaul, matching capacity, negotiating rates, ranking against deadhead, and handing off to a rep
Workflow diagram showing Augie sourcing a backhaul, matching capacity, negotiating rates, ranking against deadhead, and handing off to a rep

BOOKING

Knowledge Hub

Reps control two booking paths

 

Rep email outreach

The matching brokerage's carrier rep gets full load and rate detail, with your dispatcher copied on the thread.

 

Direct API booking

A brokerage exposing a booking API can be booked directly on dispatcher approval.

 

Human in the loop

Your dispatcher reviews replies, decides, books, and updates the capacity source. Augie keeps reps involved at every step.

End-to-end booking checklist showing rate eligibility, lane match, equipment match, dispatcher verification, and lane match verified
End-to-end booking checklist showing rate eligibility, lane match, equipment match, dispatcher verification, and lane match verified
End-to-end booking checklist showing rate eligibility, lane match, equipment match, dispatcher verification, and lane match verified

How Augie compares to backhaul matching today

Dispatchers, load boards, and generic automation each cover part of the gap. Augie covers the entire process, end-to-end.

Matches across all your relationships at once

Continuously checked the moment a truck is free

Works trusted relationships instead of a public pool

Doesn't need data standardization to match

Handles volume growth without adding headcount

Augie

Manual responses

Load boards

Brokerage API

WORKFLOW BUILDER

Augie works the way you do

Workflow Builder lets you customize any workflow, so they fit your unique business processes and edge cases.

 

Write

Teach Augie your processes, exceptions, and escalation rules in plain English — no engineering required.

 

Test

 

Deploy

 

Govern

WORKFLOW BUILDER

Augie works the way you do

Workflow Builder lets you customize any workflow, so they fit your unique business processes and edge cases.

 

Write

Teach Augie your processes, exceptions, and escalation rules in plain English — no engineering required.

 

Test

 

Deploy

 

Govern

WORKFLOW BUILDER

Augie works the way you do

Workflow Builder lets you customize any workflow, so they fit your unique business processes and edge cases.

 

Write

Teach Augie your processes, exceptions, and escalation rules in plain English — no engineering required.

 

Test

 

Deploy

 

Govern

Trusted by leading carriers.

See how Augie became core to their AI transformation.

Hirschbach Motor Lines

“Our operators can focus more on the work that makes the biggest difference for our customers: the judgment calls, the relationships, and the problems that don't have a clean answer."

Ivan Ramirez

Chief Technology Officer at Hirschbach Motor Lines

85%

Loads covered proactively

Trusted by leading carriers.

See how Augie became core to their AI transformation.

Hirschbach Motor Lines

“Our operators can focus more on the work that makes the biggest difference for our customers: the judgment calls, the relationships, and the problems that don't have a clean answer."

Ivan Ramirez

Chief Technology Officer at Hirschbach Motor Lines

85%

Loads covered proactively

Trusted by leading carriers.

See how Augie became core to their AI transformation.

Hirschbach Motor Lines

“Our operators can focus more on the work that makes the biggest difference for our customers: the judgment calls, the relationships, and the problems that don't have a clean answer."

Ivan Ramirez

Chief Technology Officer at Hirschbach Motor Lines

85%

Loads covered proactively

Questions, answered.

Don't see your question answered here? Reach out directly. We'd love to talk.

What is AI backhaul matching?

AI backhaul matching is software that continuously compares a fleet's available truck capacity against live freight demand and surfaces only the loads that actually fit. Augie, the AI teammate from Augment, reads your capacity however you already track it — a live sheet or a CSV upload — and checks every empty truck against loads from the brokerage partners you already haul for. Equipment type, pickup and drop-off radius, pickup timing, and your rate floor all have to clear before anything surfaces. Qualifying loads are ranked by rate, then by deadhead. At Augment this workflow is called Capacity & Demand Matching.

How is AI backhaul matching different from a load board?

A load board is a public listing you post capacity to and then monitor. AI backhaul matching runs against a private demand pool instead: only the brokerage partners you select, and that confirm your active carrier status. Nothing is posted publicly, so your best capacity never enters an auto-bid pool — which is why experienced dispatchers keep it off boards to begin with. Augie checks that private pool continuously rather than waiting for a broker to call you.

Can AI book a backhaul load automatically?

Only where the brokerage on the other side exposes a booking API, and only after your dispatcher approves it. In every other case Augie emails the matching brokerage's carrier rep with full load and rate detail, copies your dispatcher, and pushes the same detail to your dispatcher in chat. Your dispatcher decides, negotiates anything unusual, and books manually. Augie does not commit a truck on its own, and it does not write back to your capacity source.

Does AI backhaul matching replace dispatchers?

No. It removes the hunting, not the judgment. Dispatchers still choose which load to take, negotiate anything unusual, and own the brokerage relationship. What changes is that they stop checking relationships one at a time to find out what's available — every qualifying load across every connected brokerage arrives ranked, so they work replies instead of leads.

How does Augie know a load is a good fit?

Exact-match criteria have to clear first — equipment type, pickup/drop-off radius, pickup timing, and your floor rate. When more than one load qualifies for a truck, Augie ranks by rate, then deadhead-to-origin, then deadhead-to-destination.

Will it book loads without our say-so?

Not by default. Augie emails the matching brokerage rep and notifies your dispatcher with full details — your dispatcher decides and books manually. Fully automatic booking exists only where a brokerage exposes a booking API for it.

What if a load is close but the rate doesn't clear our floor?

It gets logged, not acted on. Augie won't surface or send outreach on anything below your configured floor, even if every other criterion matches.

Which brokerages does this match against?

Only the brokerage relationships you've activated — partners who've confirmed your active carrier status. It's not a generic load pool or public board.

Backhaul matching is just the start.
Augie runs your carrier ops, end-to-end.

Customer Service

Inbound status, document, and billing requests answered across every channel.

Customer Service

Inbound status, document, and billing requests answered across every channel.

Appointment Scheduling

Facility appointments booked, confirmed, and tracked across every portal and inbox.

Appointment Scheduling

Facility appointments booked, confirmed, and tracked across every portal and inbox.

Document Collection

PODs and delivery documents chased, matched, and filed against every load.

Meet Augie, the AI teammate built for supply chain.

Augie handles the daily grind so your operators can focus on service and scale.

PRODUCT

Freight Brokerages

FTL Carriers

LTL Carriers

Private Fleets

An AI teammate that sees every instruction through to completion.

Play

FOLLOW US

PRODUCT

Freight Brokerages

FTL Carriers

LTL Carriers

Private Fleets

An AI teammate that sees every instruction through to completion.

Play

FOLLOW US

PRODUCT

Freight Brokerages

FTL Carriers

LTL Carriers

Private Fleets

An AI teammate that sees every instruction through to completion.

Play

FOLLOW US

PRODUCT

Freight Brokerages

FTL Carriers

LTL Carriers

Private Fleets

An AI teammate that sees every instruction through to completion.

Play

FOLLOW US