SMS & RCS OPT-IN

Helps us stay in the loop on your loads and pickups.

Opt in to receive text messages from Arrive Logistics about load offers, shipment status, and appointment confirmations.

Program details

Example subtext

Program

Arrive Logistics Messaging — load, shipment, and account updates.

Augie books directly in scheduling portals, with support for 150+ scheduling portals on the roadmap.

Message types

Operational, transactional, and informational messages via SMS and RCS.

For facilities that schedule via email, Augie sends requests, handles responses, and manages the entire conversation through booking.

Frequency

Message frequency varies based on your activity and load volume.

Evaluates scheduling preferences, facility hours, FCFS vs. appointment rules, and computed travel time to recommend the optimal pickup and delivery windows.

Cost

No charge from Arrive or Augment. Standard message and data rates from your carrier may apply.

Confirmed dates, times, and appointment reference numbers are written directly back into your TMS — eliminating manual data entry and reducing errors.

Opt out

Reply STOP to any message to unsubscribe immediately.

When Augie can't schedule, it escalates to your team with the reason code, available slots, and recommended next step so handoffs are seamless, not stressful.

Support

Reply HELP or email support@goaugment.com

Manage facility metadata like operating hours, addresses, preferred scheduling method, and instructions directly in the Augment portal.