Announcement

Unlimited Logistics Leverages Augment’s AI Platform to Support Rapid Scale

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Augment

Unlimited Logistics partnered with Augment to maintain their service standard at scale, starting with AI-powered track and trace.

Unlimited Logistics, a leader in high-touch logistics operations, has announced a strategic partnership with Augment to streamline back-office operations with AI. The move is designed to reinforce Unlimited’s "service-first" reputation by offloading manual administrative tasks to a dedicated AI-driven workflow.

Scalability Without Compromise

For Unlimited, growth has always been predicated on maintaining the hands-on operational excellence that customers expect. By implementing Augment’s platform, Unlimited is ensuring that its staff remain focused on high-level problem solving and relationships, rather than manual data entry.

A Superior Customer Product

The integration allows Unlimited to offer a more responsive, data-accurate product. By automating the "grind" of the load lifecycle—from tracking to document collection—the company is building a foundation for sustainable growth that doesn't dilute the quality of its customer interactions.

Blake Ryan, COO of Unlimited Logistics, commented on the decision:

“We've always believed that the best technology should make our people better, not replace what makes us great. Augment is a great tool that will be highly complementary to the services we provide.”

Harish Abbott, co-founder and CEO of Augment, added:

“Unlimited Logistics has built something real: a brokerage with genuine service DNA and the operational depth that comes from moving freight for decades. When a company like that chooses Augment, it's because they see Augie as a real teammate—one that learns their business, follows their processes, and gets stronger over time. We're proud to be their partner as they scale.”

AI teammate for logistics

Handles the tedious so you can focus on what matters

AI teammate for logistics

Handles the tedious so you can focus on what matters