Augie now takes a proactive long term view - automatically scheduling texts, calls, telegrams to track loads until they are delivered. No more need for external triggers or continuous monintoring. Just smarter, continuous tracking.

This is already being used by freight brokerages doing over $2B in Freight Under Management. Previously these customers workflows will initiate a single round of contact per load. This required the customer engineering teams to execute external workflow triggers to reengage. With this change; folks can sit back and only worry about the exceptions or escalations raised by Augie.

With this feature; Augie makes appropriate contact decisions; calling or texting and scheduling followups as needed. This change dramatically improves visibility and helps eliminate gaps in the driver communication.