A large share of a brokerage's operating data never reaches the TMS. It lives in bid award workbooks, weekly exports, fuel-card reports, and lane-history files that get emailed around and opened by hand. Knowledge Hub now reads those files as data. Upload a spreadsheet and ask Augie the question you'd normally open Excel to answer — a rate on a lane, volume by customer, a ranked list of anything — and get the answer in chat.
Why It Matters:
The data that drives daily decisions often sits outside the system of record, where automation has never been able to reach it.
Answering a routine question today means finding the right file, opening it, and building the lookup yourself.
Teams running bids or fast-turn exports work in windows measured in hours, and manual spreadsheet work is the part that doesn't scale.
How It Works:
Upload a workbook to Knowledge Hub the same way you'd upload any other document.
Ask a question in natural language — Augie identifies the right file and pulls the answer from the rows.
Ask follow-ups in the same conversation, alongside everything else already in Knowledge Hub.
Availability:
Live for all customers today
