Augie automates 300+ driver check-ins a week for Hirschbach. Read the FreightWaves story →

Augie automates 300+ driver check-ins a week for Hirschbach. Read the FreightWaves story →

Augie automates 300+ driver check-ins a week for Hirschbach. Read the FreightWaves story →

Augie automates 300+ driver check-ins a week for Hirschbach. Read the FreightWaves story →

Freight Brokerages

Run more loads per rep. Without running more people.

Augie works the desk alongside your team — quoting, tracking, chasing paperwork, and closing exceptions across every load.

Augment's security and compliance controls including SOC 1 Type I and Soc 2 Type II certifications
Augment's security and compliance controls including SOC 1 Type I and Soc 2 Type II certifications

Trusted by leading supply chain companies like:

Aerial view of a semi-truck crossing a bridge over a river surrounded by forest

40% more loads per rep while cutting invoice cycle by 6 days.

The challenge:

Summit's reps spent their days on calls, emails, and paperwork. Growth meant hiring more just to keep up, and work stalled when someone was out or after hours.

$50B

Aggregate freight under management

$50B

Distributor revenue under management

$110M

Total funding raised

Aerial view of a semi-truck crossing a bridge over a river surrounded by forest

40% more loads per rep while cutting invoice cycle by 6 days.

The challenge:

Summit's reps spent their days on calls, emails, and paperwork. Growth meant hiring more just to keep up, and work stalled when someone was out or after hours.

$50B

Aggregate freight under management

$50B

Distributor revenue under management

$110M

Total funding raised

Aerial view of a semi-truck crossing a bridge over a river surrounded by forest

40% more loads per rep while cutting invoice cycle by 6 days.

The challenge:

Summit's reps spent their days on calls, emails, and paperwork. Growth meant hiring more just to keep up, and work stalled when someone was out or after hours.

$50B

Aggregate freight under management

$50B

Distributor revenue under management

$110M

Total funding raised

A brokerage rarely loses on the load.
It loses on the work between them.

Coordinators stop booking and start deciding

Routine order status requests get a real answer the moment they land — phone, email, chat, or portal — instead of waiting for a rep to work down the list.

Median first response:

31 sec

Coordinators stop booking and start deciding

Routine order status requests get a real answer the moment they land — phone, email, chat, or portal — instead of waiting for a rep to work down the list.

Median first response:

31 sec

Coordinators stop booking and start deciding

Routine order status requests get a real answer the moment they land — phone, email, chat, or portal — instead of waiting for a rep to work down the list.

Median first response:

31 sec

Augie runs your brokerage desk
from quote-to-cash.

Augie works across the full lifecycle — the same context, the same guardrails, the same audit trail from quote to cash.

Quoting

Quoting

Quoting

Quoting

Quoting

Quoting

Quoting

Quoting

Quoting

Quoting

Augie reads quote requests from email, portals, and EDI, prices them against live market data and your own lane history, and replies in the customer's channel — with your margin rules applied before anything goes out.

Quoting

Quoting

Quoting

Quoting

Quoting

Quoting

Quoting

Quoting

Quoting

Quoting

Augie reads quote requests from email, portals, and EDI, prices them against live market data and your own lane history, and replies in the customer's channel — with your margin rules applied before anything goes out.

Quoting

Quoting

Quoting

Quoting

Quoting

Quoting

Quoting

Quoting

Quoting

Quoting

Augie reads quote requests from email, portals, and EDI, prices them against live market data and your own lane history, and replies in the customer's channel — with your margin rules applied before anything goes out.

Augie works across the systems
your brokerage already uses.

Connect Augie to your TMS, ELD, accounting, and communication tools so every workflow runs on the same source of truth.

Customer Brokerages running Augie today. In their words, and in their numbers.

Northwind Logistics

“We stopped staffing document chasing entirely.”

Before Augie, Summit's ops team added headcount every time volume grew. Reps spent mornings chasing check calls and afternoons begging carriers for paperwork. After rolling out Augie across quoting, tracking, and document collection, the same desk covered 40% more freight without a single new hire — and reps finally had time to work the exceptions that actually moved margin.

Dana Whitfield

VP of Compliance, Schneider Logistics

76%

Faster than manual

11.8 hours

Manual process

2.8 hours

Augie

+255%

Indexed load coverage

Time from delivery to invoice-ready file.
Northwind Logistics

FREIGHT BROKERAGE

99.2%

Field extraction accuracy

99.2%

Field extraction accuracy

"The Augment team didn’t just hand us software. They embedded with our operators, learned our workflows, and built solutions that fit the way we actually run.”
Dana Whitfield

You're handing Augie the desk.
You keep the controls.

Customer Service Requests

Inbound status, document, and billing requests answered across every channel.

Customer Service Requests

Inbound status, document, and billing requests answered across every channel.

Customer Service Requests

Inbound status, document, and billing requests answered across every channel.

Customer Service Requests

Inbound status, document, and billing requests answered across every channel.

Customer Service Requests

Inbound status, document, and billing requests answered across every channel.

Customer Service Requests

Inbound status, document, and billing requests answered across every channel.

FAQ

If yours isn't here, ask it directly — we'd rather answer it now than in week three of an implementation.

Which scheduling portals does Augie support?

Augie is integrated with major portals including E2Open, Manhattan, Retail Link, and Blue Yonder, and we're continuously adding several more every week based on customer demand. We also support email-based scheduling for facilities that don't use portals.

Which scheduling portals does Augie support?

Augie is integrated with major portals including E2Open, Manhattan, Retail Link, and Blue Yonder, and we're continuously adding several more every week based on customer demand. We also support email-based scheduling for facilities that don't use portals.

What TMS systems does Augie integrate with?

Scheduling integrates with any TMS that supports API-based load ingestion and update endpoints. Augie reads load details from your TMS and writes confirmed appointment times and confirmation numbers back. We work with your team during onboarding to configure the integration.

What TMS systems does Augie integrate with?

Scheduling integrates with any TMS that supports API-based load ingestion and update endpoints. Augie reads load details from your TMS and writes confirmed appointment times and confirmation numbers back. We work with your team during onboarding to configure the integration.

How does Augie determine the best appointment time?

Augie evaluates available slots against multiple constraints: your scheduling preferences (e.g., afternoon pickup, morning delivery), facility operating hours, FCFS vs. appointment rules, computed travel time between facilities, and scheduling buffers. It selects the optimal combination and provides reasoning for its decision in the confirmation email.

How does Augie determine the best appointment time?

Augie evaluates available slots against multiple constraints: your scheduling preferences (e.g., afternoon pickup, morning delivery), facility operating hours, FCFS vs. appointment rules, computed travel time between facilities, and scheduling buffers. It selects the optimal combination and provides reasoning for its decision in the confirmation email.

What happens when Augie can't schedule an appointment?

Augie sends an "Action Needed" email to your team with the specific reason it couldn't schedule — no available slots, scheduling provider not configured, facility exception, or other issues. The email includes the available slots grid and a recommended date/time so your coordinator can resolve it quickly.

What happens when Augie can't schedule an appointment?

Augie sends an "Action Needed" email to your team with the specific reason it couldn't schedule — no available slots, scheduling provider not configured, facility exception, or other issues. The email includes the available slots grid and a recommended date/time so your coordinator can resolve it quickly.

Can Augie handle reschedules?

Reschedule handling is on our roadmap for 2026. This includes processing reschedule requests via email and portal, modifying existing appointments based on facility details, and sending updated confirmations. We're also building proactive rescheduling — where our Track & Trace agent detects a driver will miss their appointment and automatically reschedules.

Can Augie handle reschedules?

Reschedule handling is on our roadmap for 2026. This includes processing reschedule requests via email and portal, modifying existing appointments based on facility details, and sending updated confirmations. We're also building proactive rescheduling — where our Track & Trace agent detects a driver will miss their appointment and automatically reschedules.

What do we need to get started?

Four things: (1) TMS API access to push load details and receive appointment updates, (2) credentials for your top scheduling portals, (3) facility data including names, codes, addresses, scheduling method, and operating hours, and (4) a shared email inbox for Augie to send confirmations. Our team provides templates and guides you through the testing phase.

What do we need to get started?

Four things: (1) TMS API access to push load details and receive appointment updates, (2) credentials for your top scheduling portals, (3) facility data including names, codes, addresses, scheduling method, and operating hours, and (4) a shared email inbox for Augie to send confirmations. Our team provides templates and guides you through the testing phase.

How is Augie priced?

Scheduling is priced on a per-shipment usage basis — you only pay when you get value. This can be added alongside other Augment workflows like Track & Trace, Document Management, and Carrier Selection. Contact your Augment rep for volume-specific pricing.

How is Augie priced?

Scheduling is priced on a per-shipment usage basis — you only pay when you get value. This can be added alongside other Augment workflows like Track & Trace, Document Management, and Carrier Selection. Contact your Augment rep for volume-specific pricing.

How does Augie compare to Qued or Hubflow?

The key differentiators are closed-loop execution and the decision layer. Where portal-click automation tools stop at booking, Augie handles the full lifecycle: intelligent slot selection, TMS writeback, exception handling, and team communication. We encourage you to evaluate integration depth, auditability, exception handling, and what happens when the portal flow breaks.

How does Augie compare to Qued or Hubflow?

The key differentiators are closed-loop execution and the decision layer. Where portal-click automation tools stop at booking, Augie handles the full lifecycle: intelligent slot selection, TMS writeback, exception handling, and team communication. We encourage you to evaluate integration depth, auditability, exception handling, and what happens when the portal flow breaks.

Put Augie to work in

your supply chain

See how Augie, the AI Teammate built for supply chain handles your most complex workflows so your team can focus on what matters.