Preview SOP Changes Before They Go Live

Preview SOP Changes Before They Go Live

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SOP Unit Tests

Keeping SOPs (Standard Operating Procedures) accurate and effective has always been a top priority. Now, with SOP Unit Testing, teams can validate and refine updates faster and with greater confidence. This feature introduces a structured, collaborative way to test and improve workflows — bringing feedback, validation, and iteration together in one place.

Why It Matters

With SOP Unit Testing, teams can see how updates will perform before publishing them, using a new “preview mode” that simulates real-world interactions like calls, emails, and texts. This makes it easy to turn real examples into actionable tests, helping teams fine-tune behavior and ensure consistency across every workflow. The result is a tighter feedback loop between humans and AI — faster iteration, higher reliability, and smoother operations for both teams and customers.

How It Works

  1. Give feedback on Augie’s actions — like or dislike them. (Augie can also generate examples automatically.)

  2. Turn any of these examples into a unit test to capture the expected behavior.

  3. Access your unit tests in the “Unit Tests” tab within the SOP editor — view, organize, and run all related tests.

  4. Run the tests on your updated SOP to see if it behaves as expected.

  5. Review the results, make edits, and re-test until everything passes.

  6. Deploy once all tests are green.

Availability

SOP Unit Testing is live now for all Augie workflows.

Assistant emails are now available in the Augment portal

Augie now surfaces the thousands of emails not tied to a load — customer service, fraud disqualifications, ineligible trucklists — with a full audit timeline of the actions on each.

See assistant emails in the portal

Assistant emails are now available in the Augment portal

Augie now surfaces the thousands of emails not tied to a load — customer service, fraud disqualifications, ineligible trucklists — with a full audit timeline of the actions on each.

See assistant emails in the portal

Augie now write, runs, and evaluates SOP tests

The Authoring Service now writes, evaluates, runs, and iterates on SOP tests in a self-correcting loop. Edit an SOP, and Augie can confirm it does what you want — without anyone writing a single test by hand.

See Augie’s SOP testing in action

Augie now write, runs, and evaluates SOP tests

The Authoring Service now writes, evaluates, runs, and iterates on SOP tests in a self-correcting loop. Edit an SOP, and Augie can confirm it does what you want — without anyone writing a single test by hand.

See Augie’s SOP testing in action

Augie now sends emails through Proofpoint for increased security

Augie now routes outbound emails through customers' Proofpoint Secure Email Relay tenants, improving security for enterprise customers with strict email postures.

See Augie’s Proofpoint conduit in action

Augie now sends emails through Proofpoint for increased security

Augie now routes outbound emails through customers' Proofpoint Secure Email Relay tenants, improving security for enterprise customers with strict email postures.

See Augie’s Proofpoint conduit in action

Meet Augie, the AI teammate built for supply chain.

Augie handles the daily grind so your operators can focus on service and scale.

Meet Augie, the AI teammate built for supply chain.

Augie handles the daily grind so your operators can focus on service and scale.