Preview SOP Changes Before They Go Live

Preview SOP Changes Before They Go Live

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SOP Unit Tests

Keeping SOPs (Standard Operating Procedures) accurate and effective has always been a top priority. Now, with SOP Unit Testing, teams can validate and refine updates faster and with greater confidence. This feature introduces a structured, collaborative way to test and improve workflows — bringing feedback, validation, and iteration together in one place.

Why It Matters

With SOP Unit Testing, teams can see how updates will perform before publishing them, using a new “preview mode” that simulates real-world interactions like calls, emails, and texts. This makes it easy to turn real examples into actionable tests, helping teams fine-tune behavior and ensure consistency across every workflow. The result is a tighter feedback loop between humans and AI — faster iteration, higher reliability, and smoother operations for both teams and customers.

How It Works

  1. Give feedback on Augie’s actions — like or dislike them. (Augie can also generate examples automatically.)

  2. Turn any of these examples into a unit test to capture the expected behavior.

  3. Access your unit tests in the “Unit Tests” tab within the SOP editor — view, organize, and run all related tests.

  4. Run the tests on your updated SOP to see if it behaves as expected.

  5. Review the results, make edits, and re-test until everything passes.

  6. Deploy once all tests are green.

Availability

SOP Unit Testing is live now for all Augie workflows.

Augie recognizes new load formats and asks more clarifying questions.

Augie now learns new load tender formats through the Trainer Tool and asks clarifying questions when load details are incomplete or ambiguous — two steps closer to eliminating manual data entry in logistics.

Check out Augie's trainer tool.

Trainer tool optimized

Augie recognizes new load formats and asks more clarifying questions.

Augie now learns new load tender formats through the Trainer Tool and asks clarifying questions when load details are incomplete or ambiguous — two steps closer to eliminating manual data entry in logistics.

Check out Augie's trainer tool.

Trainer tool optimized
Trainer tool optimized

Reporting now lives inside the Augment Portal

Standard dashboards and reports for POD, Track & Trace, and Carrier Selection workflows are now available directly in the Augment portal — no third-party BI tool required.

Check out Augie's new prebuilt dashboards and reports

Reporting now lives natively inside the Augment Portal

Reporting now lives inside the Augment Portal

Standard dashboards and reports for POD, Track & Trace, and Carrier Selection workflows are now available directly in the Augment portal — no third-party BI tool required.

Check out Augie's new prebuilt dashboards and reports

Reporting now lives natively inside the Augment Portal
Reporting now lives natively inside the Augment Portal

Augie now remembers your conversation preferences.

Augie now customizes responses to your preference. Set your guidelines once and they apply everywhere — across all threads and channels — for good.

Tell Augie once. It remembers forever.

Augie now remembers your conversation preferences.

Augie now remembers your conversation preferences.

Augie now customizes responses to your preference. Set your guidelines once and they apply everywhere — across all threads and channels — for good.

Tell Augie once. It remembers forever.

Augie now remembers your conversation preferences.
Augie now remembers your conversation preferences.

Meet Augie, the AI teammate built for supply chain.

Augie handles the daily grind so your operators can focus on service and scale.

Meet Augie, the AI teammate built for supply chain.

Augie handles the daily grind so your operators can focus on service and scale.