Join our Fall 2026 product webinar. Register today →

AI Order Entry

Turn every tender into a dispatch-ready order

Augie is the AI teammate that reads inbound tenders from email, EDI, and customer portals, checks them against your TMS, and builds the order.

Get a demo

Email thread showing Augie processing a Chicago to Columbus tender and asking John Doe to confirm the delivery window before building the order

Trusted by leading full truckload carriers:

Stop keying data. Start moving freight.

Order building panel showing two completed loads and one load still building

Skip the data entry

Augie reads what your customer sent and builds the order in your TMS, checking for duplicates first and asking questions when data is ambiguous.

Skip the data entry

Augie reads what your customer sent and builds the order in your TMS, checking for duplicates first and asking questions when data is ambiguous.

List of confirmed and dispatched loads for Thistledown Freight, Corvid Lane Logistics, and Quillmark Carriers, written to the TMS

More volume. Same team.

Augie runs new load volume through the same desk, since building an order no longer costs one of your team members their valuable time.

More volume. Same team.

Augie runs new load volume through the same desk, since building an order no longer costs one of your team members their valuable time.

Network diagram of connected freight nodes radiating around a central team icon labeled 2.5x

Augie learns as it works

When a rep fixes a field, Augie applies that correction to every future load from that shipper. The same mistake doesn't come back.

Augie learns as it works

When a rep fixes a field, Augie applies that correction to every future load from that shipper. The same mistake doesn't come back.

Run every tender through one path

Every tender becomes an order your team can trust — with corrections and clarifying questions helping Augie get more accurate with every order it builds.

Get a demo

READ

Knowledge Hub

Pull every field off the tender

Works tenders in the inbox

Nothing gets forwarded, tagged, or moved to a separate queue, and coverage starts the moment a tender lands.

Splits multi-load tenders

A single email covering several shipments gets broken into individual loads, each tracked and confirmed on its own.

Verifies shippers before booking

Augie checks sender and account details against your shipper list, so spoofed or unverified tenders never enter the queue.

Order email from Dana Whitfield with a tender attached, processed by Augie and routed to the TMS as a full truckload

INTELLIGENCE

Knowledge Hub

Accuracy compounds with every order

Learns from every shipper's history

Augie reads how you've built for a shipper before and carries those patterns forward, reaching full accuracy after 50+ loads.

Turns corrections into rules

Every fix a rep makes gets saved as a rule for that shipper, so Augie never repeats the same mistake twice.

Reads new SOPs automatically

Upload a shipper's updated SOP and Augie applies the new instructions to future orders without manual reconfiguration.

Slack #order-entry-acmefoods channel showing Augie confirming equipment type and delivery window with Dana Whitfield before booking the load

ESCALATIONS & EXCEPTIONS

Knowledge Hub

Augie keeps humans in the loop

Clarifies in one thread

Missing or ambiguous data becomes a single question in the same email thread, and every answer becomes a permanent rule.

Catches duplicate tenders

Augie checks new orders against active bookings before confirming, so reps never work the same shipment twice.

Routes what needs a human

Orders that fall outside a shipper's rules move to a review queue instead of blocking everything else behind them.

Checklist showing Augie scanning a new SOP for Acme, applying a new load format for Horizon Co., and adjusting standard weight for Mod Co.

The numbers behind Augie

Results from leading carriers and fleets with Augie on the team

PRODUCTIVITY

60% fewer touches per load

Order entry is tedious work that Augie takes off your team’s plate.

Gauge chart showing 98.77% of 12,848 orders built automatically versus 160 manually entered

PRODUCTIVITY

60% fewer touches per load

Order entry is tedious work that Augie takes off your team’s plate.

SCALE

2.5x more loads per rep

With Augie on the team, reps have more capacity to manage a bigger book.

Bar chart of manual reviews per week showing a decline from before to with Augie across seven weeks

SCALE

2.5x more loads per rep

With Augie on the team, reps have more capacity to manage a bigger book.

SCALE

2.5x more loads per rep

With Augie on the team, reps have more capacity to manage a bigger book.

SURGE CAPACITY

300 orders built in 5 minutes

Surge volume absorbed without a queue or added headcount.

Network diagram of connected truck icons radiating around a central icon labeled 175+

SURGE CAPACITY

300 orders built in 5 minutes

Surge volume absorbed without a queue or added headcount.

SURGE CAPACITY

300 orders built in 5 minutes

Surge volume absorbed without a queue or added headcount.

An intelligent teammate, not a template parser.

Today you read the email, key the fields, and catch your own mistakes. See what changes when none of that's on you.

Handles a new tender format without a rebuild

Builds through nights, weekends, and surges

Improves from rep corrections in the TMS

Asks a clarifying question instead of guessing

Per-field confidence and source on every order

Cost to serve holds flat as volume grows

Augie

Manual load building

Point tools

Offshore BPO

WORKFLOW BUILDER

Augie works the way you do

Workflow Builder lets you customize any workflow, so they fit your unique business processes and edge cases.

Explore Workflow Builder

Write

Teach Augie your processes, exceptions, and escalation rules in plain English — no engineering required.

Test

Deploy

Govern

WORKFLOW BUILDER

Augie works the way you do

Workflow Builder lets you customize any workflow, so they fit your unique business processes and edge cases.

Explore Workflow Builder

Write

Teach Augie your processes, exceptions, and escalation rules in plain English — no engineering required.

Test

Deploy

Govern

WORKFLOW BUILDER

Augie works the way you do

Workflow Builder lets you customize any workflow, so they fit your unique business processes and edge cases.

Explore Workflow Builder

Write

Teach Augie your processes, exceptions, and escalation rules in plain English — no engineering required.

Test

Deploy

Govern

Trusted by leading carriers.

See how Augie became core to their AI transformation.

Hirschbach Motor Lines

“Our operators can focus more on the work that makes the biggest difference for our customers: the judgment calls, the relationships, and the problems that don't have a clean answer."

Ivan Ramirez

Chief Technology Officer at Hirschbach Motor Lines

Read the case study

85%

Loads covered proactively

Trusted by leading carriers.

See how Augie became core to their AI transformation.

Hirschbach Motor Lines

“Our operators can focus more on the work that makes the biggest difference for our customers: the judgment calls, the relationships, and the problems that don't have a clean answer."

Ivan Ramirez

Chief Technology Officer at Hirschbach Motor Lines

Read the case study

85%

Loads covered proactively

Trusted by leading carriers.

See how Augie became core to their AI transformation.

Hirschbach Motor Lines

“Our operators can focus more on the work that makes the biggest difference for our customers: the judgment calls, the relationships, and the problems that don't have a clean answer."

Ivan Ramirez

Chief Technology Officer at Hirschbach Motor Lines

Read the case study

85%

Loads covered proactively

FAQ

Don't see your question answered here? Reach out directly. We'd love to talk.

What is AI order entry software?

Load building software turns a tender into a structured load in your TMS. The AI version does it without a rep keying fields: Augie reads the tender wherever it arrives, resolves what's ambiguous, applies your equipment, lane, and accessorial logic, and writes a complete load to the correct dispatch queue.

How fast does Augie build an order?

Under three minutes for a complete tender, and it runs the minute the tender lands rather than the next time someone opens the inbox. Manual entry runs one to five minutes per load before any rework — the gap widens on overnight and weekend volume, when nobody is at the desk.

What can Augie read a tender from?

Email, EDI, and customer portals, including attached PDFs and spreadsheets. It doesn't require the customer to change how they send freight or adopt a portal on your side — Augie works the channels your customers already use.

What happens when an order is missing information?

Augie asks. It replies to the sender with the specific gap — a missing appointment window, an unclear accessorial, an incomplete reference — rather than building an incomplete load or guessing. When the answer comes back, it finishes the build. When it doesn't, the tender routes to a person with the thread attached.

How accurate is order entry?

Field exceptions run under 1%. When confidence on a field is low, Augie flags that field for review rather than committing a value silently — you see the uncertain field, not a load you have to discover was wrong later.

Does Augie learn when a rep corrects a field?

Yes, and this is the part that compounds. When a rep fixes a field in the TMS, Augie captures the correction and applies it to that customer going forward. The same mistake doesn't recur on the next tender from the same shipper — so accuracy improves per account rather than staying flat.