Augie now quietly handles what used to slip through the cracks. It listens during track and trace, detects mentions of lumper or detention fees, and records them automatically. No chasing calls, no digging through emails — accessorials are captured and organized by Augie.
Why It Matters
Recover lost margin. Accessorials are passthrough costs, but missed details mean lost recovery. Augie ensures detention and lumper events are captured and billed accurately, keeping every dollar where it belongs.
Free up your team. No more switching between inboxes, notes, and TMS records. Augie surfaces the data so your operators can focus on exceptions that matter.
Deliver proof, not excuses. When shippers question a charge, you’ve got timestamps, call notes, and context ready to go — instantly.
Protect relationships. Faster, cleaner communication keeps carriers happy and shippers confident that you run a tight operation.
How It Works
Detects accessorial mentions during carrier calls and emails.
Classifies and structures the event: lumper or detention, pickup or delivery, fee amount, wait time, and notes.
Stores the data — ready for billing, claims, or analytics.
Availability
Accessorial Detection is available for all.
