Drayage loads can't bill on a POD alone. Because every container move is a round trip — out the port or rail gate, back in when the container returns — billing requires the POD plus both gate tickets that prove the trip. Augie's document collection workflow now covers this: it identifies a drayage load by its load number, runs document collection outreach to the carrier, and delivers the complete document set ready for billing. This is for ops and back-office teams at brokerages that move container volume, where document collection on drayage has stayed manual even after POD collection was automated on standard loads.
Why It Matters:
Drayage can be a meaningful share of load volume, and until now it was volume where reps still chased documents by hand — automated document collection now covers it.
Billing on drayage loads is gated on documents; complete packets arriving without follow-up means invoicing stops waiting on paperwork.
Reps get out of the chase-classify-file loop on an entire category of loads — time that goes back to exception handling and customer work.
How It Works:
Augie identifies the load mode from the load number and kicks off the matching document collection workflow — drayage or standard.
On a drayage load, Augie requests the POD and both gate tickets (in and out) from the carrier.
As documents arrive, Augie classifies each one independently.
Once the set is complete, Augie forwards the documents together to the designated inbox with the load ID in the subject line — ready for the billing workflow.
Availability:
Live for all customers using Augie’s document collection workflow.
