Augie now speaks Spanish, handling calls with live English translations

Augie now speaks Spanish, handling calls with live English translations

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Augie now uploads documents directly to your TMS

Spanish voice support is now available. Augie stays in Spanish for the full call, and your team can audit every conversation quicker with English translations embedded directly into the in-call transcript.

Why It Matters

  • Expand coverage for cross-border operations without changing your team’s workflow.

  • Audit Spanish calls quickly and confidently — no Spanish fluency required.

  • Eliminate language drift with stricter Spanish consistency throughout the call.

How It Works

  • Augie conducts call in Spanish from start to finish.

  • The in-call transcript displays the original Spanish dialogue with an English translation beneath each sentence.

  • New filtering tools in the Calls List make it easy to sort and review Spanish calls.

Availability

  • Reach out to your Augment team to enable Spanish calls.

  • Next up: continued quality improvements for voicemail, phone menus, and mixed-language edge cases.

Augie now uploads documents directly to your TMS

Augie now pushes collected documents straight to your TMS, eliminating the manual email forwarding step from document collection workflows.

Get it enabled

Augie now uploads documents directly to your TMS

Augie now uploads documents directly to your TMS

Augie now pushes collected documents straight to your TMS, eliminating the manual email forwarding step from document collection workflows.

Get it enabled

Augie now uploads documents directly to your TMS
Augie now uploads documents directly to your TMS

Augie recognizes new load formats and asks more clarifying questions.

Augie now learns new load tender formats through the Trainer Tool and asks clarifying questions when load details are incomplete or ambiguous — two steps closer to eliminating manual data entry in logistics.

Check out Augie's trainer tool.

Trainer tool optimized

Augie recognizes new load formats and asks more clarifying questions.

Augie now learns new load tender formats through the Trainer Tool and asks clarifying questions when load details are incomplete or ambiguous — two steps closer to eliminating manual data entry in logistics.

Check out Augie's trainer tool.

Trainer tool optimized
Trainer tool optimized

Reporting now lives inside the Augment Portal

Standard dashboards and reports for POD, Track & Trace, and Carrier Selection workflows are now available directly in the Augment portal — no third-party BI tool required.

Check out Augie's new prebuilt dashboards and reports

Reporting now lives natively inside the Augment Portal

Reporting now lives inside the Augment Portal

Standard dashboards and reports for POD, Track & Trace, and Carrier Selection workflows are now available directly in the Augment portal — no third-party BI tool required.

Check out Augie's new prebuilt dashboards and reports

Reporting now lives natively inside the Augment Portal
Reporting now lives natively inside the Augment Portal

Meet Augie, the AI teammate built for supply chain.

Augie handles the daily grind so your operators can focus on service and scale.

Meet Augie, the AI teammate built for supply chain.

Augie handles the daily grind so your operators can focus on service and scale.