Augie now speaks Spanish, handling calls with live English translations

Augie now speaks Spanish, handling calls with live English translations

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Spanish voice support is now available. Augie stays in Spanish for the full call, and your team can audit every conversation quicker with English translations embedded directly into the in-call transcript.

Why It Matters

  • Expand coverage for cross-border operations without changing your team’s workflow.

  • Audit Spanish calls quickly and confidently — no Spanish fluency required.

  • Eliminate language drift with stricter Spanish consistency throughout the call.

How It Works

  • Augie conducts call in Spanish from start to finish.

  • The in-call transcript displays the original Spanish dialogue with an English translation beneath each sentence.

  • New filtering tools in the Calls List make it easy to sort and review Spanish calls.

Availability

  • Reach out to your Augment team to enable Spanish calls.

  • Next up: continued quality improvements for voicemail, phone menus, and mixed-language edge cases.

Augie now collects drayage tickets

Augie's document collection workflow now covers drayage. It detects the load mode, requests the POD plus both gate tickets from the carrier, classifies each document, and forwards the completed set for billing.

Learn more

Augie now collects drayage tickets

Augie's document collection workflow now covers drayage. It detects the load mode, requests the POD plus both gate tickets from the carrier, classifies each document, and forwards the completed set for billing.

Learn more

Augie now accepts load building changes in chat or email

Give Augie load building feedback directly in portal chat or email. It proposes an exact rule change, you accept, and every future tender from that shipper builds with your new changes.

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Augie now accepts load building changes in chat or email

Give Augie load building feedback directly in portal chat or email. It proposes an exact rule change, you accept, and every future tender from that shipper builds with your new changes.

See it in action

Augie can now use FMCSA data in custom workflows

Augie can now surface carrier risk intelligence — authority, safety, inspections, crashes — from a universal FMCSA dataset, inside any custom workflow.

See it in action

Augie can now use FMCSA data in custom workflows

Augie can now surface carrier risk intelligence — authority, safety, inspections, crashes — from a universal FMCSA dataset, inside any custom workflow.

See it in action

Meet Augie, the AI teammate built for supply chain.

Augie handles the daily grind so your operators can focus on service and scale.

Meet Augie, the AI teammate built for supply chain.

Augie handles the daily grind so your operators can focus on service and scale.