Augie can now represent multiple teammates — each with their own name, voice, and avatar — and rotate them across the workflows you enable.
Why It Matters
Improve pickup rates and call outcomes with more natural, less repetitive conversations.
Keep outbound communication on-brand with names and voices that match your team.
Manage it all yourself — no engineering or CS lift required.
How It Works
Set up teammates in the portal under Settings → Teammates.
Assign each teammate a unique name, voice, and avatar, then enable them by workflow.
When a call is initiated, Augie auto-selects an enabled teammate for that workflow.
Availability
Live now in the portal.
Next up: expanding teammate support across more channels and all workflows.
