Customers can now connect their chat integration of choice directly in the Portal through a guided, wizard-style setup. Sharepoint is also available to connect for file-sharing use cases like linking documents into Knowledge Hub. More complex setups — like configuring Google Chat with Augie as a dedicated user — get a detailed, full-screen guided flow.

Why It Matters:

• No more waiting on a CSL or engineering ticket to get chat connected

• Guided menus walk admins through setup step-by-step, even for more complex configurations

• Frees up onboarding time so teams can get Augie live faster

How It Works:

• Open the Portal and select the chat integration to connect

• Follow the installation wizard — simple flows use quick menus, complex flows (like Google Chat) use a full-screen guided setup

• Connect Sharepoint the same way to power file-sharing into Knowledge Hub

Availability:

Live now in the Portal for all customers